Community Liaison

    Highlights

    To build a constituency of support for the hospital and facilitate the hospital’s ability to meet the public’s needs, hospital’s publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital’s service area. Physical Requirements : While performing the duties of this job, this position is frequently required to do the following: Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.

    Numbers & Facts

    LocationReno, NV

    Description

    To build a constituency of support for the hospital and facilitate the hospital’s ability to meet the public’s needs, hospital’s publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital’s service area.

     

    KEY RESPONSIBILITIES:

    • Executes marketing plans and programs implemented by the Director of Business Development to ensure the profit growth and expansion of the organizations’ products/services.
    • May support facilities as liaison with external entities that influence organization’s services, programs, and facilities.
    • Maintains relationships and secures competitive information on products and services in order to maintain and develop market share. 
    • Executes communication strategies, plans and materials consistent with the organization’s marketing image.
    • Consults with Director of Business Development in order to maintain a consistent public image.
    • Represents the organization at major public events.
    • Supports the organization’s strategic business development efforts.
    • Embraces the organization’s public relations effort.
    • Conducts market research, analysis, and reporting activities relevant to the organization’s mission, philosophy and goals.
    • Upholds the Organization’s ethics and customer service standards.
    • Participates in activities which enhance professional growth and development.
    • This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

    Requirements

    Knowledge and Experience:

    • Bachelor’s Degree in Marketing, English, Journalism, or other related discipline preferred.
    • Three to five years’ experience in community development, public relations/corporate and crisis communications.
    • A proven record of developing and evaluating effective marketing campaigns.
    • Valid Nevada Driver’s License
    • Valid car insurance
    • Familiarity with continuum of care and clinical terminology 
    • All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.
    • All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year
    • Occasional nights and weekends are required.

     Skills and Abilities:

    • Effective oral and written communications.
    • Knowledge of local, state and federal political processes.
    • Knowledge of patient rights and laws pertaining to mental health.
    • Knowledge of printing procedures, graphic arts, photography, and desktop publishing.
    • Proficiency with software and/or equipment. (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
    • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
    • Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
    • Good judgment, problem solving and decision-making skills.
    • Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
    • Ability to work in a fast-paced, expanding organization.
    • Ability to drive during day and/or night hours.
    • Reliable vehicle to use during work hours.

                                                                                                                                         

    Physical Requirements:  

    While performing the duties of this job, this position is frequently required to do the following: 

    • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 
    • Give and follow verbal and written instructions with attention to detail and accuracy. 
    • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
    • Minimum standard of visual acuity with or without correction.
    • Coordinate multiple tasks simultaneously. 
    • Reach forward, up, down, and to the side. 
    • Ability to stoop, bend and lift.
    • Ability of hand and finger dexterity (pick, pinch or type and grasp)
    • Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day.
    • Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures. 
    • Frequently exposed to high outside heat temperatures.
    • Lift up to twenty (30) pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

    Benefits

    We proudly offer the following benefits available 1st of the month following just one month of employment:

    • Competitive rates
    • Tuition reimbursement
    • Comprehensive package of benefits to include:
      • Medical
      • Dental
      • Vision
    • Life, Pet, Identity Theft Insurance
    • 401k
    • Generous paid time off
    • Short Term and Long Term Disability

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