Description
At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers' business. Over the years we have fostered a culture in which we are united by shared values-passion, solidarity, generosity, curiosity, and boldness-and these come alive in the work we do and how we do it.
Together, we know our people are our difference-for our clients and our colleagues.
Are you ready to:
Role Summary
We are seeking a high-performing Senior Consultant to support U.S. Customs and Border Protection (CBP) in executive communications and enterprise task management. This visible role sits at the center of strategic communications and mission-critical operations, requiring sound judgment, precision, and the ability to thrive in a fast-paced federal environment.
The Senior Consultant will serve as a trusted conduit of information, ensuring taskers, executive correspondence, and priority deliverables are completed accurately and on time. As a key client-facing point of contact, this individual will collaborate across the organization with stakeholders and senior leadership to drive coordination, support decision-making, and deliver results. MetaPhase is seeking a polished, proactive professional with at least five years of relevant experience who is ready to make an immediate impact on our high-performing team!
What You Will Be Doing
Task Management
Manage the full lifecycle of deliverables, including intake, tracking, coordination, and closure, providing routine status updates and quality control reviews
Analyze incoming tasks for requirements, assign ownership, and ensure timely responses
Coordinate across organizations to gather inputs, reconcile feedback, and ensure consistency
Communications
Draft, edit, and finalize executive-level communications (briefing materials, memos, talking points, emails)
Translate complex operational or policy information into clear, concise messaging
Support development of internal communications products and leadership briefings
Ensure messaging alignment across stakeholders and organizational priorities
Operations and Process Improvement
Identify inefficiencies in tasker workflows and recommend process improvements
Develop SOPs, templates, and job aids to standardize task management and communications processes
Support surge efforts and high-priority requests in a fast-paced environment
What We Need From You (Required)
Bonus Points (Desired)
Work Location
Travel
Education Level
Clearance Level
About MetaPhase Consulting
MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Fastest Growing
Best Places to Work
Company & Individual Awards
MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
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