Communications Manager

Jackson County

  • Kansas City, Missouri
  • 3 days ago

    Highlights

    Collaboration – Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication. Crisis Communication – Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies.

    Numbers & Facts

    LocationKansas City, Missouri

    Description

    It's fun to work in a company where people truly BELIEVE in what they're doing!

    We're committed to bringing passion and customer focus to the business.

    Department: Communications

    Grade: 270

    Salary: $73,736/year

    Job Duties:

    • Responsible for the daily operations of the Communications Department and supervises communications staff under the direction of the Director of Communications.
    • Oversee production of public-facing materials, including press releases, newsletters, website content, and social media updates.
    • Assists the Director with strategic planning and serves as a trusted partner in crisis communications, media response, and public outreach.

    Minimum Qualifications:

    • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field
    • 5+ years of experience in communications, public information, or related field, with at least 2 years in a supervisory or management role.
    • Strong leadership and staff management skills.
    • Demonstrated knowledge of public information practices, crisis communication, and media relations.
    • Excellent writing, editing, and public speaking skills.
    • Experience working with government, media, or the public sector is strongly preferred.
    • Ability to manage multiple priorities in a fast-paced environment and respond effectively under pressure.
    • Must submit to/pass pre-employment drug screen/background check

    ESSENTIAL COMPETENCIES

    • Transparency & Accountability – Demonstrates integrity and ensures information shared with the public is accurate, clear, and consistent with organizational values.
    • Crisis Communication – Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies.
    • Community Trust & Engagement – Builds strong relationships with community members, media, and stakeholders, fostering confidence in government communications.
    • Leadership & Team Management – Provides clear direction, mentorship, and support to staff while maintaining high professional standards.
    • Strategic Thinking – Anticipates communication needs, develops proactive strategies, and aligns messaging with organizational priorities.
    • Collaboration – Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication.
    • Adaptability – Remains flexible in managing multiple priorities and responding to evolving situations.

    KNOWLEDGE, SKILLS, AND ABILITIES

    • Knowledge of department policies and procedures.
    • Knowledge of managing employees
    • Knowledge of performance reviews
    • Knowledge of Legislative, County and Departmental administrative policies and procedures.
    • Knowledge of statistical techniques necessary for performance reporting.
    • Knowledge of interviewing and counseling as to communicate with professionals, community representative and citizens.
    • Knowledge of interpersonal communication skills.
    • Knowledge of report writing techniques and methods.
    • Knowledge of local news media.
    • Knowledge of strong public speaking and business writing skills.
    • Knowledge of public relations techniques and methods.
    • Skill in proper use, spelling and composition of English.
    • Skill in data processing and computer usage.
    • Skill in word processing and keyboarding.
    • Skill in process change utilizing technology to improve county services to citizens.

    WORKING CONDITIONS

    • Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

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