Communications Manager

Overview

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The Communications Manager supports Ardent's Communications & Corporate Affairs function with a primary focus on enterprise strategy and Optimization and Performance Improvement (OPI) initiatives, operational change, and performance communications.

This role partners with business owners and workstream leads to create, package and prioritize communications across multiple initiatives - ensuring messaging advances key business priorities while staying aligned with the broader enterprise narrative. The Manager provides writing, content development, and channel management support that helps keep leaders and frontline managers informed, aligned, and prepared for organizational change.

This role requires exceptional agility and the ability to operate in a fast-paced, evolving environment while aligning with and maintaining Ardent's internal and external narrative arc. The ideal candidate is a proactive problem-solver who can quickly interpret leaders' needs, pivot rapidly as priorities shift, and deliver high-quality communication materials under tight timelines. The Manager will be instrumental in developing clear, concise messaging; producing regular performance and operational updates; and coordinating communication needs across multiple functional areas.

Responsibilities

• Develops and executes internal communication strategies that support overall enterprise support overall enterprise support overall enterprise strategy, operations, performance improvement projects, and change management efforts.
• Translates complex information-including operational metrics, change management updates, and process improvements-into clear messaging tailored to diverse internal audiences.
• Collaborates directly with the Optimization and Performance Improvement team and other functional area leaders to anticipate communication needs, synthesize large volumes of information, and provide timely deliverables that drive organizational alignment. Serve as a coordination point across workstream leads to help prioritize communications, manage competing timelines, and ensure deliverables are packaged in a way that is clear and actionable for the intended audience, and delivered in the appropriate enterprise channel