Communication Manager; 1.0 FTE

16564BR

FTE: 1.0

Shift: Weekdays 8a-4:30p, and on-call.

Compensation: Commensurate with experience.

Hours Per Week: 40

Weekends: Some

Benefit Eligible

Schedule: Weekdays 8a-4:30p, plus on-call requirements.

The Communication Manager is responsible for the leadership, direction and oversight of all communication center operations, call handling, paging, and emergency messaging, ensuring efficient and accurate organizational communication. The manager collaborates with departments and external vendors to support emergency response, develops policies, and ensures compliance with regulations. The manager hires and trains staff, manages system upgrades, and implements process improvements to enhance communication efficiency.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.

Join our team of experts and make a difference with UnityPoint Health.

Required Qualifications:

• Associates degree in communications or related field.
• Four years of communication or customer service experience in a busy public office.

Preferred Qualifications:

• Bachelors degree in communications or related field.
• At least one year of experience leading a team in customer service or a related field.

EEO/M/F/D/V