Customer Relations, Customer Support/Service, Dental Insurance, Disability Insurance, Employee Assistance Plan, HVAC, Health Insurance, High School Diploma, Inside Sales, Life Insurance, Logistics, Order Processing, Organizational Skills, Post-Sales, Project/Program Management, Purchase Orders, Sales, Sales Management, Sales Support, Time Management, Tuition Reimbursement
Commercial Sales Coordinator- HVAC Products | Carrier Enterprise | Syracuse, New York
This position is currently a hybrid - working in the office 3 days a week, 2 days at home.
Payrate: $20/hr. -28/hr.
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs.
Company website:
www.carrierenterprise.com
Job Summary:
- To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO's to all manufacturers.
- Working with manufacturers to ensure orders are placed and shipped in a timely manner.
- Update sales as well as customers with order acknowledgments, po's, and anything else pertaining to the specific job/order entered
- Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
- Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
- Order entry and engaging in order/project management for Commercial Sales
- Provide post-sales support to Internal and External customers
- Track shipments and logistics to customer job sites on the sale of commercial equipment
- Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
- Establish and maintain good relations with customers by providing prompt and courteous service.
Qualifications:
- High School diploma or equivalent with three (3) years' experience
- AA/AS degree with 2 years' experience preferred.
Benefits:
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting Account Executive opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.