We’re partnering with a growing commercial construction company in the Fargo area to hire a full-time Commercial Roofing Service Manager. This is a hands-on leadership opportunity for someone who knows commercial roofing, understands service work, and is ready to take ownership of a department with strong growth potential.
In this role, you’ll lead service operations, manage crews, support customers, and help build a reliable, profitable service department focused on quality workmanship, fast response times, and long-term client relationships.
What You'll be Doing:
- Lead day-to-day service operations for commercial roofing repair, maintenance, inspections, warranty work, and small reroof projects
- Serve as the primary contact for building owners, property managers, facility managers, and service customers
- Schedule crews, materials, equipment, and subcontractors to keep work moving efficiently
- Visit job sites to inspect roof issues, diagnose leaks, and recommend practical repair solutions
- Prepare estimates, proposals, scopes of work, and maintenance agreements
- Ensure jobs are completed safely, on time, within scope, and to quality standards
- Track service performance, including response time, backlog, labor efficiency, job costs, and margins
- Lead, train, and support service technicians and crews
- Improve service processes, documentation, reporting, and job tracking
- Collaborate with operations, sales, and accounting to support billing, profitability, and customer satisfaction
Who We're Looking For:
- 5+ years of experience in commercial roofing, sheet metal, building envelope, or related construction services
- Previous experience managing service work, field crews, or repair operations
- Strong understanding of commercial roofing systems, leak diagnostics, repairs, and maintenance
- Ability to read plans, specifications, work orders, and service documentation
- Confident communicator who can work professionally with customers, crews, vendors, and internal teams
- Organized, proactive leader who can manage schedules, priorities, and moving parts
- Financial awareness with an understanding of job costing, labor efficiency, and profitability
- Valid driver’s license and ability to travel locally for site visits and customer needs
What Our Client Offers:
- Salary: $70,000 - $80,000 per year DOE
- Full-time Monday - Friday schedule
- Health, dental, vision, and life insurance
- 401(k) with company match
- Paid time off
- Employee Assistance Program
- HSA/FSA options
- Referral program and employee discounts
- Opportunity to lead and grow a key department within a stable construction organization
- Team culture built around quality, accountability, communication, and problem-solving