Commercial Roofing Service Manager

Baillow Recruiting

Fargo, North Dakota

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JOB DETAILS

SKILLS

Accounting, Billing, Commercial Construction, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Driver's License, Facilities Management, Flexible Spending Accounts, Identify Issues, Leadership, Life Insurance, Maintenance Services, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Improvement, Profit & Loss, Property Management, Proposal Writing, Quality Metrics, Roofing, Sales, Schedule Development, Time Management, Vision Plan, Willing to Travel

LOCATION

Fargo, North Dakota

POSTED

18 days ago

We’re partnering with a growing commercial construction company in the Fargo area to hire a full-time Commercial Roofing Service Manager. This is a hands-on leadership opportunity for someone who knows commercial roofing, understands service work, and is ready to take ownership of a department with strong growth potential.

In this role, you’ll lead service operations, manage crews, support customers, and help build a reliable, profitable service department focused on quality workmanship, fast response times, and long-term client relationships.

What You'll be Doing:

Lead day-to-day service operations for commercial roofing repair, maintenance, inspections, warranty work, and small reroof projects
Serve as the primary contact for building owners, property managers, facility managers, and service customers
Schedule crews, materials, equipment, and subcontractors to keep work moving efficiently
Visit job sites to inspect roof issues, diagnose leaks, and recommend practical repair solutions
Prepare estimates, proposals, scopes of work, and maintenance agreements
Ensure jobs are completed safely, on time, within scope, and to quality standards
Track service performance, including response time, backlog, labor efficiency, job costs, and margins
Lead, train, and support service technicians and crews
Improve service processes, documentation, reporting, and job tracking
Collaborate with operations, sales, and accounting to support billing, profitability, and customer satisfaction

Who We're Looking For:

5+ years of experience in commercial roofing, sheet metal, building envelope, or related construction services
Previous experience managing service work, field crews, or repair operations
Strong understanding of commercial roofing systems, leak diagnostics, repairs, and maintenance
Ability to read plans, specifications, work orders, and service documentation
Confident communicator who can work professionally with customers, crews, vendors, and internal teams
Organized, proactive leader who can manage schedules, priorities, and moving parts
Financial awareness with an understanding of job costing, labor efficiency, and profitability
Valid driver’s license and ability to travel locally for site visits and customer needs

What Our Client Offers:

Salary: $70,000 - $80,000 per year DOE
Full-time Monday - Friday schedule
Health, dental, vision, and life insurance
401(k) with company match
Paid time off
Employee Assistance Program
HSA/FSA options
Referral program and employee discounts
Opportunity to lead and grow a key department within a stable construction organization
Team culture built around quality, accountability, communication, and problem-solving

Commercial Roofing Service Manager

Baillow Recruiting

Fargo, North Dakota

About the Company

Baillow Recruiting

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