Commercial Lines Account Executive

Higginbotham Insurance Agency

Houston, TX

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JOB DETAILS

SKILLS

10-key (Tenkey) Numeric Keypad, Communication Skills, Consulting, Customer Relations, Customer Satisfaction, Customer Service Management, Customer Training, Customer/Client Research, Detail Oriented, Establish Priorities, Federal Laws and Regulations, Insurance, Insurance Certifications, Insurance Sales, Leadership, Lift/Move 25 Pounds, Mentoring, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Needs Assessment, Negotiation Skills, Organizational Skills, People Management, Physical Demands, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Property and Casualty Insurance, Recruiting/Staffing Agency, Resolve Customer Issues, Resource Management, Sales Management, State Laws and Regulations, Team Player, Technical Support, Time Management, Transaction Processing/Management

LOCATION

Houston, TX

POSTED

Today

Position Summary: The Commercial Lines Account Executives have leadership/mentorship and advisement responsibilities over Account Managers and their respective books of business/client groups to include gathering information from clients, servicing clients, and setting expectationsof timeline for completion of work tasks.

Supervisory Skills: None

Essential Tasks:

Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
Generating premium allocations for clients; advanced Microsoft Excel proficiency
Negotiating rate terms and conditions with Carriers on behalf of clients
Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.), Account Managers, and Client Service Managers
Investigates, initiates and prepares necessary summaries of insurance, proposals and applications, submits them to appropriate insureds and carriers, obtains clients' signatures on all applications, follows up to ensure timely responses, either in conjunction with Producer or independently
Demonstrates ability to present proposals to clients with or without assigned Producer
Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
Consults, informs, and educates audit procedures to clients.
Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients, agency personnel, and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business
Involved in clients' loss control visits and subsequent recommendations and/or relevant claims

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

8+ years of Commercial Property & Casualty Insurance experience required

Licensing and Credentials:

Active General Lines or Property & Casualty License required
Certified Insurance Counselor (CIC) or equivalent designation required

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Location:

This office allows for a hybrid work schedule (Mondays and Fridays from home weekly, Tues/Wed/Thurs in office)

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

*Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Commercial Lines Account Executive

Higginbotham Insurance Agency

Houston, TX

About the Company

Higginbotham Insurance Agency

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