At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking an Account Manager to support middle-market commercial insurance clients by managing renewals, proposals, client relationships, and ongoing service delivery. This role partners closely with Producers and serves as a key member of the client service team.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We serve clients across Employee Benefits, Property & Casualty Insurance, and Financial Services. With offices nationwide, we combine national strength with local service through a deeply collaborative approach.
This role focuses on client servicing, underwriting coordination, claims support, and identifying growth opportunities while delivering exceptional customer experience.
Why Alera Group
Make an Impact: Your work supports businesses and individuals in protecting what matters most.
Grow With Us: We invest in development, mentorship, and long-term career growth.
The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business.
National Strength. Local Heart: Scale, resources, and expertise - with relationships that feel personal.
RESPONSIBILITIES
What You'll Do / Your ImpactClient Partnership & Risk Strategy
Manage renewal and proposal processes for new and existing middle-market commercial clients
Work closely with Producers to gather renewal information and prepare client presentations
Perform insurance policy, coverage, and exposure reviews to support client risk management needs
Strengthen client relationships through proactive communication and engagement
Operational Excellence
Develop and maintain strong relationships with underwriters and carrier partners
Negotiate coverage terms on behalf of clients with carriers and service providers
Assist clients with claim reporting and provide ongoing claim follow-up support as needed
Handle day-to-day service requests, including certificates and time-sensitive administrative tasks
Maintain accurate documentation and client records within internal management systems
Strategic Contribution
Identify and support cross-selling opportunities across lines of coverage
Assist in training and mentoring colleagues to support team effectiveness
Pursue ongoing personal and professional development to stay current on industry trends
Promote a positive, collaborative work environment aligned with Alera Group values
QUALIFICATIONS
What You BringRequired
3+ years of commercial insurance experience
Active Property & Casualty insurance license
Strong understanding of underwriting and commercial insurance coverage
Ability to analyze and clearly communicate insurance coverage details
Strong verbal and written communication skills
Proficiency in Microsoft Office applications
Preferred
Insurance designations
Experience working with agency management systems
Core Competencies
Detail orientation
Accountability and follow-through
Collaborative mindset
Client-first thinking
ADDITIONAL INFORMATION
Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model: This role is Hybrid
Professional Development - Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support