Collections-Manufacturing

This role is responsible for managing business-to-business (B2B) collections, maintaining positive customer relationships, and helping to improve cash flow through timely collection of outstanding receivables. The ideal candidate will have experience working in a manufacturing, distribution, or business services environment and be comfortable communicating with customers regarding payment status, account discrepancies, and outstanding balances.

Collections Specialist

Elkhart, IN (100% Onsite)
$44,720 - $48,800 Annual Salary

About the Opportunity

Our client, a well-established manufacturing company, is seeking a Collections Specialist to join their accounting team. This role is responsible for managing business-to-business (B2B) collections, maintaining positive customer relationships, and helping to improve cash flow through timely collection of outstanding receivables.

The ideal candidate will have experience working in a manufacturing, distribution, or business services environment and be comfortable communicating with customers regarding payment status, account discrepancies, and outstanding balances.

Key Responsibilities

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• Manage a portfolio of business-to-business customer accounts and follow up on outstanding invoices.
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• Contact customers regarding past-due balances via phone and email while maintaining professional relationships.
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• Investigate and resolve invoice discrepancies, short pays, deductions, and billing issues.
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• Monitor aging reports and prioritize collection efforts to improve cash flow.
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• Collaborate with customer service, sales, and accounting teams to resolve payment delays.
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• Document collection activities, customer communications, and payment commitments.
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• Assist with account reconciliations and other accounts receivable functions as needed.
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Requirements

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• Previous collections, accounts receivable, or credit and collections experience.
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• Business-to-business (B2B) collections experience preferred.
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• Experience reviewing aging reports and resolving outstanding balances.
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• Strong communication, negotiation, and problem-solving skills.
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• Proficiency in Microsoft Excel and accounting/ERP systems.
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• Manufacturing, distribution, or industrial industry experience is a plus.
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• Ability to maintain professionalism while handling difficult collection conversations.
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Why This Opportunity?

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• Join a stable and growing manufacturing organization.
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• Collaborative accounting and finance team.
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• Opportunity to make a direct impact on cash flow and customer relationships.
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• Consistent Monday-Friday schedule.
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• Competitive compensation and benefits package.
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Location: Elkhart, IN
Schedule: Full-Time, Onsite
Compensation: $44,720 - $48,800 Annual Salary ($21.50 - $23.46/hour)

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