Coffee Barista part time (DoubleTree by Hilton Portland, OR)

DoubleTree by Hilton Portland

Portland, OR

JOB DETAILS
SKILLS
Address Management, Beverages, Card Processing, Coffee Making, Communication Skills, Customer Support/Service, Detail Oriented, Espresso Making, Food and Beverage Industry, Interpersonal Skills, Mathematics, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Problem Solving Skills, Resolve Customer Issues, Retail, Retail Management, Sales, Transaction Processing/Management, Up-Selling
LOCATION
Portland, OR
POSTED
30+ days ago

Morning Barista

Position: Morning Barista
Location: DoubleTree by Hilton, Downtown Portland, Oregon
Department: Food & Beverage
Reports To: Coffee Shop Manager

Job Overview:

The DoubleTree by Hilton in Downtown Portland is seeking a dedicated and energetic Morning Barista to join our team. The ideal candidate will be passionate about coffee, customer service, and creating a welcoming environment for our guests. This role involves preparing high-quality beverages, maintaining the cleanliness of the coffee shop, and providing exceptional service to our guests during the morning shift.

Key Responsibilities:

  • Beverage Preparation:
    • Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies.
    • Ensure consistency and quality in every cup by following established recipes and presentation standards.
  • Guest Service:
    • Greet guests warmly and provide excellent customer service.
    • Take guest orders accurately and efficiently.
    • Address guest inquiries and resolve any complaints in a professional and courteous manner.
  • Operational Duties:
    • Operate and maintain coffee-making equipment, ensuring it is clean and in good working condition.
    • Keep the coffee shop area clean and organized, including counters, machines, and seating areas.
    • Restock supplies such as coffee beans, milk, and pastries as needed.
  • Sales and Cash Handling:
    • Process transactions accurately using the point-of-sale system.
    • Handle cash and credit card transactions, ensuring proper cash handling procedures are followed.
    • Promote and upsell additional items such as pastries, snacks, and retail products.
  • Team Collaboration:
    • Work closely with other staff members to ensure smooth operations during the shift.
    • Communicate effectively with team members and management to address any issues or special requests.

Qualifications:

  • Experience and Skills:
    • Previous experience as a barista or in a similar role is preferred.
    • Strong customer service skills with a friendly and outgoing personality.
    • Ability to work efficiently in a fast-paced environment.
    • Good communication and interpersonal skills.
    • Basic math skills for handling transactions.
  • Attributes:
    • Reliable and punctual, with the ability to work early morning shifts, including weekends and holidays.
    • Detail-oriented with a commitment to maintaining high standards of cleanliness and quality.
    • Ability to stand for extended periods and perform physical tasks such as lifting and bending.

Benefits:

  • Competitive hourly wage and tips.
  • Opportunities for professional development and career advancement.
  • Employee discounts on hotel stays and services.
  • Health and wellness benefits for eligible employees.
  • Free meals
  • Free parking

About the Company

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DoubleTree by Hilton Portland