Clinical Business Operations & Analytics Manager

Our client, a Medical Center located in Boston, MA is looking for a Clinical Business Operations and Analytics Manager.

Responsibilities:

• The Business Operations & Analytics Manager serves as a key partner to Sterile Processing and Clinical Support Services leadership, helping ensure the department operates efficiently while providing the data and insights needed to drive performance.
• This hybrid role combines workforce operations, departmental administration, and business analytics.
• Oversees key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards.
• Develops reports, dashboards, presentations, and data visualizations that help leaders monitor performance, identify trends, and make informed decisions.
• Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
• Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
• Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
• Design and maintain reports, dashboards, scorecards, and data visualizations.
• Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
• Prepare executive summaries, presentations, and leadership reports.
• Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals.
• Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
• Ensure the accuracy, integrity, and consistency of workforce and operational data.

Requirements:

• Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience.
• Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
• Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau.
• Strong analytical, organizational, and communication skills. Healthcare experience preferred.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

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