HR Manager, Operations - Start up!

HR Manager, Operations
Location: Cambridge, MA (Onsite)
Salary: $145-185K + 30% Bonus

Why the HR Manager, Operations opportunity?

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• The Company: A venture-backed robotics and advanced technology company developing next-generation intelligent automation solutions.
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• The Objective: As the HR Manager - Operations, you will own and scale the people infrastructure supporting a rapidly growing organization. You'll serve as the go-to HR resource for employees and managers while driving HR operations, compliance, benefits administration, and employee relations.
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• The Impact: This is a highly visible role that will help shape the employee experience and operational foundation of a high-growth company. You'll have the opportunity to enhance existing HR programs, introduce scalable processes, and ensure employees receive exceptional support as the business continues to grow.
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The HR Manager, Operations responsibilities include but are not limited to:

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• Serve as the primary point of contact for employee questions and HR-related matters across the organization.
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• Own and maintain the HRIS, ensuring data accuracy, compliance, and organized personnel records.
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• Lead benefits administration activities, including employee education, vendor coordination, and open enrollment processes.
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• Ensure compliance with federal, state, and local employment regulations, including multi-state requirements, recordkeeping, and audit support.
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• Advise managers on employee relations matters, including performance management, workplace concerns, and disciplinary issues.
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• Manage the employee offboarding process and associated documentation.
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• Coordinate immigration-related support between employees and external legal partners.
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• Partner closely with Talent Acquisition to ensure a seamless transition from recruiting through onboarding.
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• Develop and improve HR programs, policies, and operational processes to support continued growth and scalability.
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• Manage relationships with external HR vendors, service providers, and consultants.
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• Provide leadership and mentorship to HR support staff as the team expands.
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Qualifications:

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• Bachelor's degree in Human Resources, Business, or a related field required.
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• 5+ years of experience in HR Operations, Human Resources, or HR Generalist roles.
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• Hands-on experience administering and optimizing HRIS platforms; experience with Rippling is highly desirable.
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• Strong knowledge of employment law, HR best practices, and multi-state compliance requirements.
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• Experience managing employee benefits programs and partnering with external brokers or vendors.
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• Demonstrated experience supporting employee relations matters and advising managers.
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• Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently.
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• Excellent interpersonal and communication skills with the ability to build trust across all levels of an organization.
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• SHRM, HRCI, or related HR certification preferred.
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• Experience working in a high-growth startup or scaling organization preferred.
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• Exposure to technology, robotics, hardware, manufacturing, or engineering-driven environments preferred.
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