Advertising, Budget Management, Call Monitoring, Campaigns, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Digital Media, Executive Assistant Skills , Follow Through, Interpersonal Skills, Leadership, Marketing, Media Production, Online Marketing, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Residential Construction, Team Lead/Manager, Team Player, Time Management, Up-Selling, Video Production, Web Programming
LOCATION
Cincinnati, OH
POSTED
30+ days ago
About Killerspots Agency:
Killerspots is a fast-growing, full-service digital marketing, media, and production agency based in Cincinnati, Ohio. Since 1999, we’ve been helping brands across the country stand out and win with contagious creativity and performance-driven strategy. From video production and web development to digital advertising and jingle creation, everything we do is built in-house — with one goal in mind: results.
We’re a high-energy team that thrives on innovation, collaboration, and measurable success. Our work has powered growth for national brands, franchise systems, and small businesses alike — and we’re just getting started.
Who We’re Looking For:
We’re not just looking for a project manager ... we’re looking for a people person who loves to lead, thrives under pressure, and takes pride in making both clients and internal teams successful. If you’re a passionate over-achiever who brings structure to chaos, keeps teams aligned, and genuinely enjoys making clients feel heard and cared for — this role is for you.
This is a full-time, in-office position at our Cincinnati headquarters.
Your Role:
As our new Client Success & Project Manager, you’ll be the key connection point between our clients and internal creative teams. You’ll guide projects from kickoff to delivery — making sure everything stays on track, on budget, and exceeds client expectations. You’ll lead client calls, track timelines in Monday.com, support the CEO, and ensure our team delivers top-tier work every time.
What You’ll Be Doing
Own the day-to-day relationship with assigned clients
Lead project kickoffs, manage timelines, and coordinate deliverables
Use Monday.com to track all moving pieces and keep team members accountable
Anticipate roadblocks and resolve issues before they become client concerns
Gather feedback and approvals, then communicate clearly with the creative team
Ensure all projects are delivered with accuracy, speed, and strategic intent
Report project performance weekly to the CEO and leadership team
Spot upsell opportunities and help clients see the value of ongoing support
Foster positive relationships that make clients feel valued, understood, and supported
What You Bring
3+ years of experience in a client-facing, project management, or marketing agency role
Strong ability to manage both creative teams and demanding clients
Confident in running meetings, presentations, and delivering feedback
Experience using project management platforms like Monday.com.
Excellent communication, follow-through, and attention to detail
A positive, proactive, and people-first mindset
Bonus: Familiarity with digital advertising, CRM systems, or campaign performance tracking/ Digital agency experience
Why You’ll Love It Here
Work with a team that actually loves what they do
Create campaigns for national brands and high-visibility clients
Join a growing agency where your voice, energy, and leadership make an immediate impact.
Be surrounded by contagious creativity, no egos, no drama and no red tape.