Client Services Coordinator

The Shopping Center Group

Atlanta, GA

JOB DETAILS
SKILLS
Accounting, Administrative Skills, Bank Management, Banking Operations, Banking Services, Billing, Cloud Computing, Commercial Real Estate, Communication Skills, Cost Accounting, Cost Allocation, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Document Management, Documentation, Executive Assistant Skills , Financial Administration, Financial Services, Legal, Microsoft Office, Multitasking, Operational Support, Organizational Skills, Payment Processing, Process Improvement, Property Maintenance, Property Management, Real Estate, Relationship Management, Risk Management, Sales Management, Sales Qualification, Software Administration, Sustainability, Systems Maintenance, Time Management
LOCATION
Atlanta, GA
POSTED
Today

TSCG, a third party commercial real estate company, is hiring Client Services Coordinator / Administrator for our Property Management Division. This position is located in Atlanta, Georgia in the Cobb Galleria Office Park.

Since 1984, our retail real estate platform has provided a full assortment of advisory services to tenants, landlords, developers, investors, and financial institutions throughout our territory. Our work on their behalf is dedicated to the validation of those descriptions. With 20 offices throughout the eastern U.S., we are the largest firm in our field in the United States.

Why You’ll Love Working Here

TSCG fosters a learning and open-door environment where the sky is the limit for what you can learn and how you can contribute to the team. We have a competitive benefits package with generous PTO, and you’ll always hear our Executives say, “Don’t miss your daughter’s game or that birthday dinner for your mom tonight!” We support each other and have a commitment to being the best that we can be and exceeding expectations.

TSCG celebrates our diversity and individual distinctiveness. We commit to working together in harmony to support our families and our communities, driving innovation in a highly competitive environment.

The Client Services Coordinator/ Administrator plays a central role in supporting the day-to-day operations of the Property Management and Property Accounting teams. This position requires strong organizational skills, attention to detail, and the ability to manage a broad range of administrative, financial, and client-facing responsibilities. The ideal candidate is a resourceful self-starter who communicates effectively, adapts quickly, and is committed to delivering consistent, high-quality support across all areas of the business.

Key Responsibilities

Responsibilities include, but are not limited to:

  • Manage banking relationships and access on behalf of clients, including setting up and removing team members, initiating and approving payments, and opening or closing accounts as needed.

  • Coordinate tenant payment setup and serve as a point of contact for banking and payment verification inquiries.

  • Utilize a variety of technology platforms and software tools to support daily administrative and operational functions.

  • Draft, prepare, and manage client-facing agreements and related documentation.

  • Reconcile vendor invoices and support Corporate Accounting with accurate cost allocation across properties.

  • Track and submit internal fees and charges to Corporate Accounting for client invoicing.

  • Provide day-to-day guidance and support to Tenant Coordinators and Property Managers.

  • Develop and maintain internal systems, processes, and templates to streamline workflow across Property Management and Property Accounting teams.

Qualifications

  • Experience in an executive assistant, administrative coordinator, or operations support role; background in real estate, property management, or financial services preferred.

  • Proficiency with Microsoft Office Suite (including Teams), document management tools, and cloud-based collaboration platforms.

  • Familiarity with banking operations, payment processing, and financial administration.

  • Strong attention to detail and ability to manage a high volume of tasks and documentation accurately.

  • Excellent organizational and time management skills with the ability to handle multiple priorities simultaneously.

  • Clear and professional communication skills for working with clients, vendors, tenants, and internal teams.

  • Demonstrated ability to develop and implement process improvements.

  • Self-motivated with sound judgment and the ability to work independently in a fast-paced environment. This is an in-office position based in Atlanta, GA.

Work Environment

This position operates in a professional office environment and requires regular use of standard office technology and software. The role involves ongoing collaboration with clients, vendors, banking institutions, and internal team members. The Client Services Coordinator / Administrator is expected to handle sensitive financial and client information with a high degree of confidentiality and professionalism.

Leading With Purpose

Our goal is to sustain and grow a real estate services firm with a focus on long-term sustainability for our stakeholders, clients, properties, and operations. Achieving this vision requires every owner, manager, and employee to champion and uphold our Environmental, Social, and Governance (ESG) principles. These principles are integrated into all aspects of our business, from evaluating opportunities and investments to collaborating with landlords, investors, and occupier clients. By embedding ESG into our processes, we are committed to creating value, reducing risk, and enhancing client returns, while fostering a positive and supportive workplace for our team.

United by Purpose

TSCG is committed to creating an environment where all talents, perspectives, and experiences are valued. We believe that embracing our differences makes us stronger and drives our success. Together, we support our families, communities, and each other, fostering innovation in a competitive landscape.

TSCG is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, national origin, age, disability, citizenship status, or any other basis protected under applicable federal, state, or local law.

About the Company

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The Shopping Center Group