Do you love creating great client experiences, and telling the story of a brand through great content? IV Nutrition Scottsdale is looking for a motivated, creative Client Experience & Social Media Manager to be the face and the voice of our clinic, both in person and online.
About IV NutritionIV Nutrition is a leading provider of intravenous (IV) hydration and vitamin therapy, offering personalized wellness solutions to optimize health and well-being.
About the Role
Client experience
- Welcome clients and answer questions about our IV hydration and vitamin therapy services.
- Schedule appointments, manage client intake forms, and ensure accurate information is collected.
- Build lasting relationships through follow-ups, reminders, and a warm, memorable in-clinic experience.
- Monitor reviews and client feedback, and respond promptly and professionally.
- Collaborate with the medical team to ensure seamless client care.
- Help maintain a clean, welcoming clinic environment and uphold company policies and procedures.
Qualifications
- 1+ year of customer service experience; experience managing social media for a business or brand is strongly preferred.
- Strong writing and communication skills, with a good eye for photo and video content.
- Ability to build rapport and put clients at ease.
- Organized, detail-oriented, and comfortable managing multiple priorities.
- Familiarity with Canva, CapCut, or similar tools; proficiency in Microsoft and Google Docs.
- A passion for health and wellness is a plus.
What We Offer
- Competitive pay packages for part-time and full-time team members, including tips, bonuses, monthly service credits, and continuing education opportunities.
- A supportive, collaborative work environment in a state-of-the-art facility.
- The chance to make a real difference in the lives of our clients and to shape how our clinic shows up in the community.
To ApplyPlease submit your resume and cover letter. If you have a portfolio or links to social content you’ve created, include them. We look forward to hearing from you!
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