Client Service Leader, Chemical Process Engineering

The Client Service Leader, Chemical Process Engineering is responsible for developing and expanding client relationships, driving business growth, and leading strategic business development efforts within Barge''s Chemical Process Engineering market. This role serves as the primary relationship manager for key clients and prospects, working collaboratively across business units to identify opportunities, secure new work, and deliver exceptional client experiences.

The Client Service Leader develops and executes market growth strategies aligned with Barge''s strategic plan while fostering long-term partnerships with clients in the chemical manufacturing, specialty chemicals, consumer products, food and beverage, life sciences, industrial processing, pulp and paper, energy, and advanced manufacturing sectors. This role works closely with technical leaders, project managers, and subject matter experts to position Barge for success throughout the project lifecycle-from opportunity identification and pursuit through project execution and client retention.

Success in this role requires a strong professional network, deep understanding of chemical process engineering and industrial manufacturing environments, proven business development experience, and the ability to connect client needs with Barge''s multidisciplinary engineering and consulting capabilities.

Responsibilities

• Develop and execute business development and market growth strategies for the Chemical Process Engineering market within assigned regions.
• Build, maintain, and expand relationships with key clients, prospects, industry organizations, and strategic partners within chemical manufacturing and process industries.
• Identify, qualify, and pursue opportunities aligned with Barge''s strategic growth objectives and Chemical Process Engineering market focus.
• Collaborate with business unit leaders, project managers, and technical professionals to develop client engagement strategies, account plans, and capture strategies.
• Lead client reconnaissance, account planning, pursuit strategy development, and opportunity pipeline management.
• Support workforce planning initiatives by identifying emerging industry trends, client needs, regulatory drivers, and future growth opportunities.
• Develop and execute plans to achieve revenue growth, backlog targets, and profitability goals through successful project pursuits and contract awards.
• Collaborate with Marketing and technical teams to conduct go/no-go evaluations, develop win strategies, and strengthen competitive positioning.
• Lead or support proposal development efforts, interviews, and presentations, including scope, schedule, and fee strategy discussions.
• Represent Barge at industry conferences, trade associations, client events, and professional organizations to strengthen brand awareness and market presence.
• Maintain regular communication with project teams and clients to ensure project performance aligns with client expectations, quality standards, and business objectives.
• Facilitate issue resolution and support client satisfaction efforts throughout project delivery.
• Maintain accurate client, opportunity, and relationship information within Barge''s CRM system.
• Actively manage business development expenditures and maximize return on investment for client development activities.
• May provide office leadership support and assist with local business operations and employee engagement initiatives.

Perform other duties as assigned.