Administrative Skills, Communication Skills, Computer Skills, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Dental Insurance, Documentation, High School Diploma, Logistics, Maintenance Services, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Records Management, Resolve Customer Issues, Writing Skills
LOCATION
Detroit, Michigan
POSTED
8 days ago
Job Summary:
Pacific Rise Co is currently seeking a motivated and customer-focused Client Service Assistant for an immediate start at our Detroit, MI location. This position plays a key role in supporting clients, addressing service inquiries, coordinating requests, and ensuring a positive customer experience.
Key Responsibilities:
Assist clients with service-related inquiries and requests
Maintain positive and professional client relationships
Resolve client concerns and escalate issues when necessary
Process service requests and update client records
Follow up on outstanding client matters and inquiries
Maintain accurate documentation and administrative records
Support daily office operations and client service activities
Qualifications:
High school diploma or equivalent required
Previous customer service, client relations, or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Basic computer proficiency and data entry skills
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with company match
Employee training programs
Why Join Pacific Rise Co?
Pacific Rise Co is dedicated to providing reliable operational and logistics solutions while maintaining exceptional service standards. We offer a supportive workplace, comprehensive training, and opportunities for long-term career growth.