Client Relationship Manager

ABOUT US

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer oriented Federal Business Development and Client Relationship Manager to join our team in the Virginia, D.C., or Maryland area.

Clearance

• Security Clearance Preferred but not required

Location

• Must live in the Virginia, D.C., or Maryland area

• Remote role with some travel required

• Must be available for customer meetings, partner meetings, industry events, and relationship building activities throughout the region

Overview

Seamless Migration is looking for someone with a strong sales mindset who enjoys meeting people, building relationships, and representing the company in the federal space. This role is focused on expanding Seamless Migration’s customer and partner relationships through consistent outreach, regular communication, and professional follow through.

This is not a proposal writing heavy role. The main focus is getting in front of the right people, building trust, identifying opportunities, and keeping Seamless Migration visible with current and future customers.

The ideal candidate is outgoing, organized, reliable, and comfortable speaking with government customers, industry partners, prime contractors, and prospective clients. This person should be able to promote Seamless Migration’s capabilities, maintain regular customer touchpoints, track follow ups, and help grow our presence across the federal contracting community.

Responsibilities

• Build and maintain relationships with prospective customers, current customers, teaming partners, and industry contacts across the federal space

• Represent Seamless Migration during customer meetings, partner meetings, industry days, networking events, and business development discussions

• Consistently touch base with customer points of contact and maintain strong ongoing relationships

• Set up and manage recurring monthly touchpoints with customers, partners, and internal stakeholders

• Identify new business opportunities, customer needs, upcoming requirements, and areas where Seamless Migration can expand

• Help communicate Seamless Migration’s capabilities, technical strengths, past performance, and overall value to customers and partners

• Track customer conversations, meeting notes, action items, opportunity updates, and follow up items in an organized way

• Support internal business development and capture discussions by sharing customer feedback, opportunity updates, and relationship notes

• Coordinate with leadership, recruiting, capture, and operations teams to align customer needs with Seamless Migration’s capabilities

• Assist with basic business development paperwork, partner forms, customer documentation, and opportunity tracking as needed

• Maintain awareness of federal customer priorities, partner activity, contract vehicles, and upcoming opportunities

• Help strengthen Seamless Migration’s presence across the federal contracting market

Qualifications

• Experience in business development, sales, account management, customer engagement, recruiting, staffing, capture support, or a similar relationship driven role

• Strong communication skills and the ability to build rapport with customers, partners, and internal teams

• Comfortable meeting with prospective clients and maintaining regular communication with existing contacts

• Strong organizational skills with the ability to track conversations, next steps, customer touchpoints, and follow up items

• Interest in the federal contracting, technology services, cleared staffing, or mission support space

• Ability to represent a small, fast growing company in a confident and professional way

• Comfortable working with senior leaders, technical teams, recruiters, customers, and partner organizations

• Self-motivated and consistent with outreach, customer engagement, and relationship management

• Able to support basic business development documentation, partner forms, meeting notes, and opportunity tracking

• Local to the Virginia, D.C., or Maryland area

• Must be willing to travel as needed for customer meetings, partner meetings, and industry events

Nice To Have

• Existing relationships in the federal contracting, IC, government services, or cleared technology services space

• Experience supporting business development for a government contractor

• Familiarity with cleared staffing, IT services, ServiceNow, infrastructure, cloud, cyber, DevOps, Red Hat, VMware, or related technical service areas

• Experience attending industry days, networking events, customer meetings, or partner briefings

• Familiarity with opportunity tracking, CRM tools, GovWin, SAM, FPDS, contract vehicles, or federal procurement processes

• Prior experience working with small business federal contractors

Benefits

• 100% paid Medical, Dental & Vision

• 6% 401K match (Vested Immediately)

• 29 Days' PTO

• Flexible Work Schedule

• Tuition/Certification Reimbursement

• Growth Opportunities within an Emerging Defense Company

*All your information will be kept confidential according to EEO guidelines