Client Booking & Support Specialist - Remote

Travelbynight

  • Chicago, Illinois
  • 14 days ago
  • Remote

    Highlights

    Customer service, hospitality, retail, education, administrative support, call centers, event planning, sales, or other client-facing industries. If your strengths are customer service, communication, organization, and problem-solving , this may be an opportunity to put those skills to work in a new industry.

    Numbers & Facts

    LocationChicago, Illinois (
    Remote
    )

    Description

    If your strengths are customer service, communication, organization, and problem-solving, this may be an opportunity to put those skills to work in a new industry.

    We are recruiting remote Client Support & Booking Specialists to assist travelers throughout the research and reservation process.

    Responsibilities

    • Respond to client questions and requests
    • Gather information about client needs and preferences
    • Research appropriate travel options
    • Assist clients in comparing available choices
    • Coordinate booking and reservation information
    • Maintain accurate client records
    • Provide professional follow-up and support
    • Help resolve routine questions or reservation concerns
    • Continue developing product knowledge through training

    Ideal Candidates

    • Have strong customer service and communication skills
    • Are organized and attentive to details
    • Are comfortable learning new technology
    • Can work independently in a remote environment
    • Enjoy helping people and solving problems
    • Are willing to complete training and continue learning

    Basic Requirements:

    • Applicants must reside in the United States, United Kingdom, Australia, or Latin America.
    • Access to a computer or smartphone
    • Must be 18 years of age

    Candidates may come from backgrounds such as:
    Customer service, hospitality, retail, education, administrative support, call centers, event planning, sales, or other client-facing industries.

    Travel experience is not a requirement. Candidates should be willing to learn, comfortable working independently, and able to provide professional service remotely.

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