Client Associate - Employee Benefits (Contract - Remote)

In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operational processes that help deliver an exceptional client experience. This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high-performing team.

Introduction: Overview:

We are seeking a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operational processes that help deliver an exceptional client experience.

 

Please note key position details:

 

Location: Remote (U.S.)

Hours: 8am – 5pm 
Position Type: Temporary Full-Time
Start Date: November 9, 2026
Assignment Length: Approximately 6-9 months

 

This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high-performing team.

How you'll make an impact:

As a Client Service Associate, you'll help support the employee benefits client lifecycle by: 

• Assisting account teams with day-to-day client service activities. 

• Preparing client communications, reports, presentations, and benefit-related documents. 

• Supporting benefits renewals, implementations, and open enrollment activities. 

• Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations. 

• Coordinating with insurance carriers, vendors, and internal stakeholders to obtain information and documentation. 

• Maintaining accurate client records in agency management and document management systems. 

• Reviewing eligibility, contribution, census, and plan design information for accuracy. 

• Creating and maintaining plan comparison spreadsheets and quote summaries. 

• Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction. 

About you:

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. 

Behaviors:

• Exceptional organizational skills,
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Basic math and data analysis skills. 
• Ability to manage multiple priorities in a fast-paced environment. 

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Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)