Claims Representative I

Claims Representative I (Health & Dental) 

Indianapolis, IN

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

This position requires on-site attendance for the first 2 days of training, with the remainder of the program conducted virtually.

Full attendance (100%) is required during the entire 12 -week training period.

Tentative Start date: 11/2/2026

Training Hours:8AM - 4:30 PM EST (12-week training)

Post training Shift Hours: 8-hour shift starting between 7:30AM -9:00AM EST (M-F)

The Claims Representative I (Health & Dental) is responsible for successfully completing the required basic training.  Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

​How you will make an impact:

• Learning the activities/tasks associated with his/her role.
• Works under direct supervision.
• Relies on others for instruction, guidance, and direction.
• Work is reviewed for technical accuracy and soundness.
• Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.
• Researches and analyzes claims issues.

Minimum Requirements:

• HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences: 

• Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.

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