Coaching, Cross-Functional, Customer Experience, Customer Satisfaction, Customer Support/Service, Fast Food, Leadership, Mentoring, Productivity Management, Profit & Loss, Restaurant, Team Lead/Manager
LOCATION
Las Vegas, Nevada
POSTED
5 days ago
Chick -fil -A Eastern & Ione | Las Vegas, NV<\/b> <\/p>
Looking to grow alongside an Owner/Operator who is deeply invested in people and culture?<\/b> Chick -fil -A Eastern & Ione is seeking a service -driven<\/i> Front of House / Hospitality Director<\/b> to join our leadership team and help lead the guest experience at one of the nation’s most respected restaurant brands. <\/p>
Why Chick -fil -A Eastern & Ione?<\/b> <\/p>
Owner/Operator Dave Taplin<\/b> brings 16+ years of Chick -fil -A leadership experience, including managing and opening restaurants in multiple markets <\/li>
Chick -fil -A is the fastest -growing Quick Service Restaurant <\/b>in the nation <\/li>
Ranked #1 in Customer Satisfaction for 10 consecutive years<\/b> <\/li>
Recognized by Forbes for: Best Customer Service (2025), America’s Dream Employers (2025), Customer Experience All Stars (2024), Best Employers for Women (2023), Best Brands for Social Impact (2023) <\/li>
Over $191 million awarded in team member scholarships<\/b> since 1973 <\/li>
Closed on Sundays — guaranteed time for rest, family, and personal priorities <\/li><\/ul>
Opportunity<\/b> <\/p>
This Front of House Manager / Hospitality Director<\/b> role is a hands -on<\/i> leadership opportunity designed for individuals seeking a long -term partnership to make an impact<\/b> with Chick -fil -A<\/b>. This role plays a critical part in shaping culture, developing leaders, and delivering exceptional guest experiences. <\/p>
<\/p>
The position follows a structured leadership development path with mentorship and clear expectations, designed to build on prior experience and immerse leaders in the Chick -fil -A business. By around month six, this role is positioned to step fully into leadership and begin making a meaningful impact, with long -term growth and opportunity <\/div>
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Your Impact<\/b> <\/div>
<\/p>
Coaching and developing Shift Leaders<\/b> to confidently run high -performing shifts <\/li>
Managing a team of 20+ by setting clear expectations and holding people accountable<\/b> to high standards <\/li>
Implementing systems to improve productivity, reduce labor waste, and steward profitability <\/li>
Partnering cross -functionally with Back of House to ensure smooth hand -offs and seamless guest experiences<\/b> <\/li><\/ul>
What We’re Looking For<\/b> <\/p>
2+ years of experience developing and leading teams <\/li>
Experience leading teams of 20+ team members <\/li>
Open availability (45 -hour standard work week) <\/li>
Coach -player leadership mentality <\/li>
Passion for hospitality and people development <\/li>
Strong alignment with Chick -fil -A’s values <\/li>
Desire for long -term growth within a Chick -fil -A organization <\/li><\/ul>
APPLY NOW<\/b> and you will be contacted ASAP.<\/b> <\/p>