Certified Clinical Assistant

Join our team as a Clinical Assistant and help build healthy families and strong communities. As part of our care team, you'll reduce health disparities by connecting patients with essential services. Working in our non-profit FQHC is both exciting and rewarding, offering a chance to make a meaningful impact on the lives of others. If you're passionate about healthcare equity and making a difference, apply now!

Working with us isn't just a job it's an opportunity to be part of something truly impactful!

We are looking for Clinical Assistants in the following locations: 

• Georgetown
• Round Rock
• Pflugerville

Job Description:

The Clinical Assistant plays a dual role for front and back office clinical functions, spending about 50% of their time in each role. They perform a variety of duties that are clerical in nature, as well as assist in the examination and treatment of patients under the direction of licensed medical and/or licensed nursing team members.

What you will do:

• Deliver front-line customer service to patients, offering initial patient customer service, including greeting, scheduling appointments, data entry into NextGen, and file creation.
• Handles patient check-in/out and explains payment options like sliding scale fees, Medicare, Medicaid, and financial aid.
• Gather and record patient payments, prepare deposits, and adhere to cash handling protocols.
• Conduct patient intakes, income screenings, and verify/authorize insurance.
• Offers conflict resolution and addresses patient concerns with care and positivity.
• Create and maintain confidential patient files and records.
• Uphold clinical competencies and ensure compliance with quality metrics set by the Quality Council.

Clinical Duties:

• Obtain, evaluate, and record patient history
• Obtain and measure vital signs and record information on patients' charts
• Prepare and maintain examination/treatment rooms, including cleaning and sterilizing instruments, and inventory of medical supplies and materials.
• Assisting the examination of patients under the direction of licensed medical and/or licensed nursing staff.
• Explain treatment procedures to patients under the direction of licensed medical and/or licensed nursing staff.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff.
• Perform routine diagnostic and laboratory tests.
• Ability to follow standing orders and provide treatments according to established protocols.

Qualifications:

• High school diploma or GED required
• Bilingual in spanish huge plus
• Six months prior experience in a professional administrative or related capacity is required, with prior medical office or healthcare setting experience preferred.
• Current Basic Life Support certification for healthcare providers from the American Heart Association is required.
• Medical Assistant Certificate from one of the following organizations preferred.

1. CMA - American Association of Medical Assistants (AAMA)

2. RMA - American Medical Technologists (AMT)

3. CCMA- National Health Career Association (NHA)

4. NRCMA through National Association of Health Professionals (NAHP)

5. NCMA- National Center for Competency Testing (NCCT)

What you can expect:

• Team support, career training and growth
• Diversity, equity and inclusive work environment
• Work-life balance
• meaningful work environment
• Holiday, sick pay, personal leave, vacation, other forms of leave
• exceptional benefits
• vendor discounts
• training and development