Acceptance Testing, Cerner, Cerner Millennium, Citrix Product Family, Communication Skills, Consulting, Customer Support/Service, Disability Insurance, Employee Benefits, Fortune 500 Customers, Health Information Technology, Healthcare, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Integration Testing, Leadership, Life Insurance, Microsoft BizTalk Server, Operational Support, Patient Care, Patient Registration, Presentation/Verbal Skills, Progress Reports, Regression Testing, Report Distribution, Staff Training, Strategic Planning, Systems Administration/Management, Technical Recruiting, Test Requirements, Unit Test, Writing Skills
VCG is looking for a senior application analyst for Registration/Scheduling, Senior Cerner Application support of the Cerner Millennium 2012.1.18 and Cerner Millennium 2005 with an emphasis on System Support and Issue triage where needed including. Candidates would also need to have an understanding of Cerner HIM processes. Support the training and completion of sustainment work on the CST project. The ability to mentor/train junior staff is essential in this role and the contractor should be a skilled Cerner builder with the patience to train junior staff with only basic Cerner training. Consultant will also be required to report on the progress of the new staff achievement of their learning objectives. Consultants may be asked to perform Cerner build for the CST project while CST project staff train and onboard new staff.
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* Understand current design and implications to process and workflow
* Excellent Communicator to CST Sustainment Leadership
* Troubleshooting and Triage as required for end user issues relating to the supported systems
* Work closely with technical and application analysts to coordinate and resolve
cross-departmental issues
* When required complete Evaluation, analysis, documentation of requirements, and
translation into proper system requirement specifications with module experts
* CST requests for Data extracts - Lead and task as required
* Operational Support for the current functionality for:
o HNAUSER - Support provisioning team as required
o Scheduling/Appointment Reminders
- Build/Update Templates
- Build/Update Resources
- Build/Update Appointment Types
o Report Distribution
- Daily Audits and Monitoring of failed distributions
- Troubleshooting and Remediation assistance
o PM Office
- EMPI testing for MoH changes to active integration interfaces
- Troubleshooting/Coordinating with Tech Team interface issues
- Coordinating with Biztalk team testing requirements
o Ops Jobs - Troubleshooting, Monitoring, Skipping, etc.
o Unsigned Transcribed Documents - workflow and audits for leadership
- Meetings with IMITS and Transcription Services
o Unsigned PowerNotes Document - workflow and audits for leadership
- Monthly extracts
- Meetings with IMITS and Transcription Services
o Access HIM Chart Tracking - workflow and audits around CST Activations
o HIM Data Remediation support for Forensic Cerner - Merge/Combines
* Provide support for testing and conversion activities including but not limited to:
System Current State
System Configuration - all domains
Test Script updates
Unit, Regression, Integration, and User Acceptance testing as needed
Win10 Upgrade Testing
Citrix Receiver Upgrade Testing
Documentation updates
CST analyst education as required
'Scheduled Downtime' validations and Support: ie. DST, Citrix downtimes,
Biztalk upgrades/security patching
Start Date: ASAP
Length: 6 months to start
Region: Northwest
Hours: Full Time
Travel: 0-5%
Type: Contractor
Vector Consulting Group, Inc. is a nationally recognized leader in Healthcare IT Staffing and Consulting Services. VCG provides healthcare organizations the expertise needed to attain strategic initiatives in Information Technology, while establishing long-term relationships through accountability, respect and integrity.
VCG offers extremely competitive rates for both and employees and contractors including the following full fortune 500 benefits for our employees: 401k retirement with company match, Medical, Dental, Vision, Short/Long Term Disability and Life Insurance. VCG also offers a bonus and referral program for those who are interested.
The minimally qualified candidate will have a complete understanding of Cerner millennium previous experience supporting Cerner Millennium, (Cerner 2005/2012 code)
Required Skills:
* Ability to understand the importance of following defined processes
* Expert with Cerner Scheduling Module
* Expert with Cerner Access HIM Module
* Expert understanding of business workflow for Patient Registration
* Expert understanding of business workflow for one or more of the following areas is preferred:
Inpatient, and Ambulatory patient workflows
* Excellent oral and written skills
* Excellent customer service skills
Application Specific Skills:
* Four years of Cerner application support
* Expert understanding of Cerner support Tools