Cemetery Representative - Office and Administrative Specialist, Senior / Full-time, Day Shift

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Join a team with a national reputation for excellence! Our mission is to serve Minnesota Veterans and their families. We do this by delivering quality health care, helping to secure benefits, and providing programs and services in higher education, claims, burials, outreach and Veterans' preference. At the Minnesota Department of Veterans Affairs (MDVA), we not only consider it our duty to provide the highest level of care to those who answered our nations call, we believe it is an honor.

MDVA recognizes that a culturally competent workforce is critical to meet the needs of all Minnesotans. MDVA is committed to embedding diversity, equity, inclusion and accessibility at our workplace to support employees as they grow in their careers with the State of Minnesota.

Job Details

Working Title: Cemetery Representative

Job Class: Office and Administrative Specialist, Senior

Agency: Minnesota Department of Veterans Affairs

• Job ID: 97808
• Location: Redwood Falls
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/17/2026
• Closing Date: 10/30/2026
• Hiring Agency/Seniority Unit: Veterans Affairs Dept. / Veterans Affairs-AFSCME
• Division/Unit: Programs and Services / Redwood Falls Admin
• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $22.62 - $30.62 / hourly; $47,231 - $63,935 annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Minnesota State Veterans Cemetery - Redwood Falls
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work youll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This position is responsible for providing specialized and general clerical and technical support to the cemetery administrator, including administrative, logistical, and analytical activities related to the interment of qualified veterans, their spouses, and dependent children at the Minnesota State Veterans Cemetery - Redwood Falls. Performs extensive public contact by telephone, and in person, often requiring the ability to deal with decedents immediate family in times of emotional crisis. The nature of a cemetery and the manner in which different people view death requires great sensitivity. This employee works on the frontlines ensuring that Veterans and eligible family members are respectfully memorialized and honored in their final resting places.

• Provide office services for the administrative support of the cemetery.
• Process and approve applications for burial and pre-registration by applying knowledge of burial eligibility guidelines.
• Acts as the cemetery representative during committal services and special events.
• Schedule interments and assign gravesites.
• Perform other duties as assigned.
• Work as part of a team with other participants in the MDVA Memorial Affairs Division, comply with Occupational Safety and Health act and perform miscellaneous tasks as required to facilitate the responsibilities of the work unit and the division.

This position is located in Redwood Falls, Minnesota.

Please see a message from Minnesota Department of Veterans Affairs Commissioner, Brad Lindsay. Select Link

Qualifications

Minimum Qualifications

• Customer service skills sufficient to provide prompt, courteous, and accurate assistance; gather information tactfully; and address sensitive concerns respectfully.
• Communication skills sufficient to explain program requirements, convey accurate information, and coordinate services with families, funeral directors, and cemetery staff.
• Data entry and records management skills sufficient to accurately maintain, verify, and retrieve information; correct discrepancies; compile reports; and protect confidential information.
• Word processing and keyboarding skills sufficient to accurately create, edit, format documents, using correct spelling, grammar, and punctuation within established deadlines.
• Spreadsheet skills sufficient to enter, organize, calculate, and summarize data for cemetery activities, purchasing, and financial reports.
• Math skills sufficient to calculate and verify fees, invoices totals, and deposits; reconcile financial transactions and identify discrepancies in routine financial records.

Preferred Qualifications

• One (1) year of administrative support experience involving functions such as records management, correspondence, scheduling, or public contact.
• Experience assisting people experiencing grief or emotional distress in a public-facing, administrative, or service role.
• Experience in cemetery or funeral home administration, including burial documentation, service arrangements, or interment records.
• Experience reviewing applications and supporting documents for completeness and eligibility, particularly Veterans' benefits or military discharge records.
• Public speaking or ceremony/event coordination experience sufficient to represent an organization, provide clear directions to participants, and assist with services or events in a respectful and organized manner.
• Financial or purchasing experience involving invoices, deposits, reconciliations, or purchasing records.
• Experience using one or more job-related software applications, such as Microsoft Word, Excel, Outlook, Access, or Teams.

Additional Requirements

This position requires successful completion of the following:

• A Minnesota Department of Human Services (DHS) background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.

• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicants former employer(s).

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Catherine Wiese at catherine.wiese@state.mn.us or 612-214-4056.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Catherine Wiese at catherine.wiese@state.mn.us.

Per M.S. 43A.111, MDVA will give priority consideration to certain qualified disabled Veterans. To be considered, you must be included on a US armed forces permanent disability list with a disability rating of at least 30% or been rated by the US Department of Veterans Affairs as having a compensable service-connected disability of at least 30%. Official written documentation of this disability dated no more than one-year preceding the date of application must be submitted. Please email the documentation, your DD214, and the job posting ID number to Catherine Wiese at catherine.wiese@state.mn.us. no later than the job posting closing date.

Working together to improve the state we love.

What do Minnesotas State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, youll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave

• 12 paid holidays each year

• Low-cost medical, dental, vision, and prescription drug plans

• Fertility care, including IVF

• Diabetes care

• Dental and orthodontic care for adults and children

• 6 weeks paid leave for parents of newborn or newly adopted children

• Pension plan that provides income when you retire (after working at least three years)

• Employer paid life insurance to provide support for your family in the event of death

• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

• Tax-free expense accounts for health, dental, and dependent care

• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.