Cash Receipts Specialist

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.

Job Description Summary:

Job Description:

What you would do:

· Receive and analyze all client and non-client payments received daily by the Firm to ensure the accurate and timely application of funds.

·Collaborate with attorneys, staff and clients to resolve payment application inquiries and discrepancies.

·Accurately enter payments within the Firm’s financial system and an AI-assisted receivables platform.

·Continuously refine and train the AI-assisted receivables platform by reviewing exceptions and resolving discrepancies, improving system learning and performance over time.

· Process refunds to clients for duplicate payments and overpayments, as appropriate.

·Research and resolve unidentified or unapplied payments utilizing a variety of internal and external resources.

·Maintain organized cash receipts documentation, records and reporting to support operational and audit requirements.

·Respond to internal and external inquiries regarding payment status and account activity.

·Participate in special projects and perform additional duties, as assigned.

What is expected:

·Strong commitment to client service

·Cooperation and the ability to collaborate in a team, including across offices

·Ability to solve problems and use sound judgment and discretion in dealing with highly confidential information

·Excellent interpersonal, verbal, and written communication skills, including in a virtual environment

·Strong sense of urgency and professional dedication

·Attention to detail

·Ability to work in a fast-paced, deadline-driven environment

·Positive and professional demeanor

What we offer:

·Flexible working environment for work-life success

·Opportunity to participate in firm-sponsored volunteer events

·Wellness programming with personalized content and activities

·Professional environment and the opportunity to work with experts at the top of their fields

·Variety of health plan options, as well as dental, vision and 401(k) plans

·Generous paid time off

The anticipated initial hourly rate for someone who is hired into this position is $29.00-$32.25/hour based on a 37.5 hour a week schedule. 

Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law.  This is a non-exempt role paid on an hourly basis.  The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.

What is required:

·High school diploma or equivalent; two-year accounting degree preferred

·2+ years of accounting experience in an office environment; law firm experience preferred

·Excellent numeric and ten-key skills

·Proficiency in various computer software programs, including the Microsoft Office Suite; experience with Elite financial software preferred

Apply now if you are ready to join the Faegre Drinker team

Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.