Credit & Collections Specialist (USA)

Summary:

• Duration: 6 Months
• Work Mode: Hybrid
• Location: Levittown, PA

Responsibilities:

• Review collection reports to ascertain status of collection and balance outstanding and to evaluate effectiveness of current collection policies and procedures.
• Provide monthly A/R reports to Senior Management.
• Responsible for the collection of past due receivables.
• Manage the hold process for customer accounts.
• Research and manage dispute resolution processes by working with sales, customer service & the customer.
• Review past due accounts for placement with collection agencies when necessary.
• Process credit card payments.
• Process customer refunds.
• Train new associates.
• Assist manager with special projects and other duties as needed.

Requirements:

• Bachelor's degree in Accounting, Finance or similar course of study.
• Minimum of 5 years collections experience with at least 3 years in supervisory/management capacity.
• Strong analytical skills.
• Strong computer skills (Google, Excel, etc.).
• Excellent interpersonal and communication skills.

Preferred Skills:

• SAP/Warehouse management software experience or similar ERP experience preferred.