This is a remote position.
We are seeking a Carrier Operations Coordinator to support our growing freight brokerage by managing the carrier side of daily operations. This role focuses on booking freight, securing reliable trucks and trusted drivers, negotiating competitive rates, and ensuring smooth execution from pickup through delivery.
This position is ideal for someone who understands carrier operations, communicates effectively with drivers and dispatchers, and thrives in a fast‑paced logistics environment.
As a Carrier Operations Coordinator, you will work closely with our brokerage team to ensure every load is covered with the right carrier at the right price. You will source capacity, negotiate rates, build relationships with trusted carriers, and monitor shipments through completion.
You will utilize industry-leading platforms including McLeod Softward, Ascend TMS, DAT, Truckstop, HubSpot, Slack and Microsoft-based tools to streamline workflows and maintain accurate load and carrier data.
This is a 1099 independent contractor role with performance-based earning potential.
Secure trucks for available loads using DAT, Truckstop, internal carrier networks, and relationship-based outreach.
Build and maintain a network of trusted, reliable carriers and drivers.
Match freight requirements with appropriate equipment types (dry van, reefer, flatbed, hotshot, etc.).
Verify carrier credentials, safety ratings, insurance, and FMCSA compliance.
Negotiate competitive rates with carriers while protecting margin and service quality.
Communicate load details clearly and professionally to dispatchers and drivers.
Confirm appointments, transit expectations, and any special requirements.
Track shipments from pickup to delivery and provide timely updates to the brokerage team.
Maintain accurate load, carrier, and communication data within TMS and CRM systems.
Assist with check calls, POD collection, and issue resolution.
Support brokers in managing overflow freight and high-volume periods.
Strengthen carrier relationships to ensure consistent, repeat capacity.
Access to McLeod Software, AscendTMS, DAT, Truckstop, HubSpot, Slack, and AI-enabled tools.
Automation and workflow support to increase efficiency.
A flexible, remote work environment.
Opportunities for growth within the brokerage.
To be considered for this role, all candidates must meet the following requirements:
1099 Independent Contractor
Commission-based compensation tied to loads booked and supported
Scalable earnings based on performance and volume
Paid Weekly