Canopy Dallas Frisco Station - Assistant General Manager

The ideal AGM for the Canopy Dallas Frisco Station is a hands-on leader who is flexible, accountable, and committed to driving results while maintaining a positive team culture.

Key Qualifications & Expectations:

Flexible schedule with the ability to work primarily PM shifts, weekends, and holidays as business demands require.

Takes initiative and proactively identifies opportunities to improve operations, guest satisfaction, and team performance.

Demonstrates strong ownership and follow-through, ensuring tasks and projects are completed successfully.

Holds themselves and others accountable to brand standards, company policies, and operational goals.

Leads by example and is willing to work alongside the team when needed.

Excellent communication skills with the ability to effectively interact with guests, associates, ownership, and corporate partners.

Strong team player who collaborates across all departments and helps build a positive, engaged culture.

Maintains a positive attitude, has fun, and fosters an enjoyable work environment while delivering exceptional results.

Food & Beverage experience is highly preferred, with a strong understanding of restaurant and bar operations.

Hilton experience is preferred and considered a significant advantage.

Demonstrates strong problem-solving abilities, sound judgment, and the ability to make decisions in a fast-paced environment.

Focused on guest satisfaction, associate engagement, financial performance, and operational excellence.

Ideal Leadership Style: A servant leader who is visible, approachable, and invested in the success of the team, while balancing accountability with support and development. This individual should be ready to step in wherever needed and help drive the hotel forward..

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, youll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours-overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We're looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests-let's make hospitality fun!

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members-from managers to hourly employees-grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel's operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2-3 years, or a two-year degree with 3-4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Your base for Frisco Station and The Star! Find us in Frisco Station, a half-mile from football games at The Star, and within 10 minutes of Dr. Pepper Ballpark and Toyota Stadium. Stonebriar Centre shopping is two miles away. We offer all-day dining, and our bar serves handcrafted cocktails and local beers. Enjoy our fitness center and complimentary Canopy bikes to explore the area.At our hotel, were committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, youll find a supportive and collaborative work environment where youll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if youre looking for a place where you can grow, succeed, and belong, come join us! Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture-we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if youre looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: 4/28/26