| Location | Dallas, TX |
| Salary | $16–$17 |
Job title: Call Center Agent
Location: Onsite Dallas, TX
Pay Rate: $16 w2 all inclusive
Mon- Fri 8 -5 PM CST
Work Environment & Schedule
This is a 100% onsite role in Dallas, TX.
Professional office environment.
Job description -
Promote and retain products and services.
Experience in customer retention or sales and call center operations.
Prior experience in a call center environment is required.
Deliver excellent customer service over the phone.
Negotiate and process save/service order requests from customers.
Interact with customers patiently, tactfully, and efficiently.
Clearly explain applicable fees and adjustments to customers.
Offer product and service options tailored to customer needs.
Demonstrate active listening skills.
Follow structured call flows to enhance the customer experience.