Business Relationship Manager _ BFSI

Tata Consultancy Services Ltd

  • Malvern, PA
  • 30+ days ago
  • $165,800–$224,300 Per Year

Highlights

The BRM will be accountable for expanding existing engagements targeting 2x growth of the current revenue base through proactive identification of cross-sell and up-sell opportunities, shaping large deals, and driving innovation-led differentiation. This role demands executive presence, commercial acumen, and the ability to influence CXO-level decisions while ensuring delivery excellence, customer satisfaction, and long-term partnership sustainability.

Numbers & Facts

LocationMalvern, PA
Salary$165,800–$224,300 Per Year

Description

Job Description:

Business Relationship Manager (BRM) will serve as a strategic partner to senior client stakeholders, owning end-to-end account growth, value realization, and relationship governance. The role requires strong consulting pedigree (preferably Big 4 experience) with the ability to translate business priorities into technology-led transformation initiatives. The BRM will be accountable for expanding existing engagements targeting 2x growth of the current revenue base through proactive identification of cross-sell and up-sell opportunities, shaping large deals, and driving innovation-led differentiation. This role demands executive presence, commercial acumen, and the ability to influence CXO-level decisions while ensuring delivery excellence, customer satisfaction, and long-term partnership sustainability.

Qualifications:

§ 15+ years of experience in consulting / IT services with prior tenure in Big 4 firms strongly preferred

§ Proven track record of growing existing accounts (2x+ revenue expansion) through cross-sell, up-sell, and deal shaping

§ Strong domain expertise in BFSI / Capital Markets with deep understanding of client business models and challenges

§ Experience in CXO stakeholder management and building long-term executive relationships

§ Demonstrated ability to lead large, complex deals and proposals including commercial structuring and negotiations

Skills & Capabilities

§ Executive presence and communication skills with ability to influence senior stakeholders

§ Strong business acumen and strategic thinking linking client priorities to technology-led transformation

§ Expertise in account planning, financial management, and revenue forecasting

§ Proven problem-solving and analytical capabilities, leveraging data to drive decisions § Ability to operate in a matrixed, global delivery environment and drive cross-functional collaboration

§ High ownership, urgency, and adaptability in fast-paced, evolving client environments

Education

Bachelor's degree in Business, Engineering, or Computer Science (required)

MBA or equivalent postgraduate qualification (preferred)

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $165,800-$224,300 a year

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