Business Process Manager - II (Associate)

You will partner with senior leadership to drive strategic initiatives, improve business processes, coordinate multiple projects, and develop executive-level communications and presentations. Our client is seeking a proactive Business Process Manager II to support the Patient Health Innovation (PHI) team within Commercial Excellence & Innovation.

Hello,

My name is Shannon, and I am a Recruiter with The Fountain Group.  We are a national staffing firm and are currently seeking a ­­­­­­­­Business Process Manager II for a prominent client of ours.  This position is located in ­­North Wales, PA. Details for the position are as follows:

Job Description:

Duration: 1 year

Pay: $65-73/hr.

Our client is seeking a proactive Business Process Manager II to support the Patient Health Innovation (PHI) team within Commercial Excellence & Innovation. This role is ideal for someone with strong project management and business operations experience who thrives in a fast-paced, cross-functional environment. You will partner with senior leadership to drive strategic initiatives, improve business processes, coordinate multiple projects, and develop executive-level communications and presentations.

This is a highly visible role requiring exceptional organizational skills, executive presence, and the ability to work independently with minimal direction.

Required Qualifications

• Bachelor's degree with 5+ years of relevant experience OR Master's/MBA with 2–3 years of relevant experience
• Proven project management experience managing multiple concurrent initiatives
• Experience supporting business operations, business process improvement, or operational excellence initiatives
• Healthcare, pharmaceutical, biotech, or medical device industry experience (required for remote candidates)
• Excellent written and verbal communication skills with experience preparing executive-level presentations, meeting materials, and communications
• Strong Microsoft Office skills, particularly:
  • PowerPoint
  • Excel
  • Outlook
  • Microsoft Teams
  • SharePoint
• Ability to work independently, prioritize competing responsibilities, and manage ambiguity with minimal supervision
• Demonstrated success collaborating across cross-functional teams and coordinating multiple stakeholders

Preferred Qualifications

• Healthcare, pharmaceutical, biotech, or medical device industry experience (required for remote candidates)
• Commercial pharmaceutical experience
• MBA or Master's degree
• Experience working within a large, matrixed organization
• Experience supporting senior executives or executive leadership meetings
• Continuous improvement or process optimization experience
• Experience identifying operational efficiencies or AI-enabled process improvements

Key Responsibilities

• Manage and coordinate multiple strategic projects and business initiatives simultaneously
• Support senior leadership by preparing executive presentations, status updates, meeting agendas, and follow-up communications
• Track project milestones, action items, deliverables, risks, and dependencies to ensure successful execution
• Drive cross-functional collaboration across business stakeholders to improve operational alignment
• Document business processes and identify opportunities for continuous improvement
• Lead or support process improvement initiatives, including opportunities to leverage AI and automation
• Facilitate team meetings, leadership meetings, and strategic planning sessions
• Maintain project documentation, shared operating files, and reporting dashboards
• Support special projects and additional leadership initiatives as needed

 

If you are interested in hearing more about the position please respond to this posting with your resume attached!

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