Business Manager

Esri

Redlands, California

JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Billing, Business Support, Contract Management, Cross-Functional, Detail Oriented, Documentation, ESRI, Expense Tracking, Financial Operations, Geographic Information Systems (GIS), Licensing, Maintain Compliance, Operational Support, Procedure Development, Process Development, Process Improvement, Product Reviews, Product Support, Purchase Orders, Record Keeping, SAP, Salesforce.com, Systems Maintenance, Technical Leadership, Time Management
LOCATION
Redlands, California
POSTED
30+ days ago

Overview

We are seeking an energetic and resourceful individual to join our dynamic team at Esri. As one of the world's leading tech companies, Esri has been at the forefront of solving complex global challenges for over 50 years. Our Business Management division plays a crucial role in driving innovation and meeting the evolving technology and business needs of the organization. We are dedicated to building the most advanced geospatial and GIS technology in the world. 

The Business Manager supports the execution of Esri’s inbound licensing, financial, and licensor operations across products and services by applying established processes and best practices. This role coordinates with cross-functional stakeholders to ensure accuracy, compliance, and timely execution across contracts, spend tracking, and operational workflows. Working within defined frameworks and procedures, the Business Manager exercises sound judgment, performs analysis, and provides dependable support that enables product and development teams to operate efficiently and remain focused on delivery.

Responsibilities

  • Execute contracting and licensing processes by reviewing agreements, tracking obligations, and escalating risks using defined guidelines
  • Manage contract lifecycle activities including documentation, system updates, renewals support, and closeout coordination
  • Assist with third-party financial operations including invoicing, purchase requisitions, licensor setup, and spend tracking
  • Gather inputs for compliance, global readiness, and licensing reviews to support product intake
  • Maintain accurate records across enterprise systems to ensure consistent, reliable data
  • Coordinate cross functional inputs for release documentation and operational readiness workflows
  • Identify small process improvements that increase efficiency without changing core workflows

Requirements

  • 2+ years of experience in operational business support, licensing, or contract support
  • Demonstrated ability to execute within defined processes
  • Strong attention to detail and stakeholder communication
  • Bachelor’s degree in related field or equivalent practical experience
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

  • Experience working with enterprise systems (SAP, Salesforce, and more)

#LI-DV2

#LI-Onsite

About the Company

E

Esri

We show people how to make the world work better with maps and apps. We are the best in our fields from all walks of life and all over the world. We come together in small teams to make big ideas happen. With our GIS technology, anything is possible. Come join us.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1969
WEBSITE
http://www.esri.com/