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Business Development Representative

Paul Davis Restoration

  • Dodge Center, Minnesota
  • 30+ days ago

    Highlights

    Evaluated On: · Results of New Accounts brought on by the Sales and Marketing Account Manager · Relationship and Growth Penetration of active current accounts · Activities in Luxor · Follow up and Follow Through · Commitment to entire Paul Davis Team · Relationships with Vendors and Subcontractors · Culture and over all attitude · Skill Development Goals · Performance in alignment with the job description · Behaviors aligned with the Vision, Mission, Values, 10 Serving Basics and Brand Promise. · Onboard and train business relationships · Create Service Level Agreements with Strategic Business Relationships · Takes responsibility for communicating to key accounts regarding ongoing projects · Supports and assists the overall Paul Davis Team · The Sales and Marketing Account Manager will be expected to take on additional responsibility over time based upon their desire, initiative & performance .

    Numbers & Facts

    LocationDodge Center, Minnesota
    Websitehttp://pauldavis.com/

    Description

    Benefits:
    • 401(k)
    • 401(k) matching
    • Bonus based on performance
    • Company car
    • Competitive salary
    • Dental insurance
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    Why Us?
    At Paul Davis Restoration we’re more than a company — we’re a team, and we are a community. We believe in empowering our team members, exceeding client expectations, and delivering best-in-class
    service to our partners. Our success is built on a culture of innovation, collaboration, and a relentless drive to be the best in the business.
    If you’re ready to lead a team, redefine industry standards, and achieve career-defining success, we want to hear from you.

    Basic Functions:
    ·         Retain, Prospect and Recruit New Strategic Business Relationships
    ·         Grow and Foster relationships with strategic business accounts.
    ·         Onboard and train business relationships 
    ·         Create Service Level Agreements with Strategic Business Relationships
    ·         Takes responsibility for communicating to key accounts regarding ongoing projects
    ·         Supports and assists the overall Paul Davis Team
    ·         The Sales and Marketing Account Manager will be expected to take on additional responsibility over time based upon their desire, initiative & performance

    Basic Requirements:
    ·         Associate or bachelor’s degree is desired especially in area of Sales, Marketing and Communications
    ·         Experience in marketing, sales, and customer service.
    ·         Highly Organized and versed in prioritization of tasks.
    ·         CRM experience (Salesforce, Luxor, ect.)
    ·         High level written and verbal communicator
    ·         Deal Maker/ closer
    ·         High aptitude in Microsoft office suite
    ·         Dependable transportation
    ·         Smart Phone
    ·         Appropriate Attire
    ·         Fun and Outgoing Personality
    ·         Driven by Results and Growth

    Evaluated On:
    ·         Results of New Accounts brought on by the Sales and Marketing Account Manager
    ·         Relationship and Growth Penetration of active current accounts
    ·         Activities in Luxor
    ·         Follow up and Follow Through 
    ·         Commitment to entire Paul Davis Team
    ·         Relationships with Vendors and Subcontractors
    ·         Culture and over all attitude 
    ·         Skill Development Goals
    ·         Performance in alignment with the job description
    ·         Behaviors aligned with the Vision, Mission, Values, 10 Serving Basics and Brand Promise

    Overall Primary Duties:
    ·         Face to Face activities with current and new strategic business relationships
    ·         Coordinate Meetings, Lunches, and presentations to educate and probe for win/ win/ win relationships.
    ·         Be the Face of Paul Davis at Associations, Chamber Events, Community Events and commit to being on different committees.
    ·         Be the Hunter and Retainer for Sales with a strong pipeline.
    ·         Retain lasting relationships with key accounts to capture new revenue through new and existing relationships.
    ·         Create and follow Sales Budget weekly, monthly and yearly.
    ·         Keeps Luxor updated with all activities, accounts, companies and contacts (but not limited to) 
    ·         Work directly with the Vice President of Sales and Marketing 
    ·         Work directly with Sales and Marketing Team 
    ·         Work directly with the General Manager 
    ·         Work directly with Team Leads and Operations Teams to ensure a positive client experience. 
    ·         Grow the Account Relationships based on sales from prior years
    ·         Set proper expectations with accounts
    ·         Recruit new key accounts that align with the Paul Davis way.
    ·         Build, create and execute Service Level Agreements with new accounts
    ·         Teach, Train and Onboard New and Existing Accounts
    ·         Teach, Train and Onboard the Paul Davis Team with New Accounts
    ·         Brand the Paul Davis name by being involved in Association, Chambers and the Community and being committed to boards or committees. 
    ·         Review, Update and Manage RMS and Luxor software
    ·         Find and validate key accounts needs to facilitate a 9 or 10 rating on the Net Promotor Score (NPS) based on client’s willingness to recommend us to friends and family when work is complete. 
    ·         Supports ERTPMs and RPMs in setting proper expectations with clients.
    ·         Support’s ERTPM’s and RPMs in Obtaining (where applicable) and ensure collection of all 
    work authorization and other documentation from clients for all services.
    ·         Review all documentation of onsite visits, project updates, compliance tasks, progress dates, and notes in RMS regarding key accounts. 
    ·         Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct).
    ·         Coordinates, monitors, and supervises client experience (NPS) on a project-by-project basis and as a whole over all for the account.
    ·         Monitors SEO, Google ad, Pay per Click, website and local service ads
    ·         Support ERTPM’s and RPMs in communicating and building trust throughout each project. 
     
    Secondary Duties:
    ·         Maintain a strong relationship field presence, while balancing the necessary desk work required for admin and follow up. 
    ·         Participate in on call rotation. 
    ·         Participate in Sales and Marketing events 
    ·         Manage Emergency Preparedness Plans for Accounts
    ·         Professionally handle and resolve all complaints in a timely fashion.
    ·         Work directly with the Sales and Marketing Team to build long lasting relationships with accounts. 
    ·         Provide feedback to other management based on observations from the field and the relationship.
    ·         Learn and work with Priority Management principles to create default schedules for your own time that properly allocate slush time. 
    ·         Attend Bi-Weekly Sales and Marketing Team Meetings
    ·         Attend Bi-Weekly GS&R
    ·         Share your office365 calendar with your supervisor on an ongoing basis. 
    ·         Follow all other company policies and procedures as communicated in the All-Team Handbook (Employee Handbook)

    High Level Job Responsibilities Include:
    ·         Participate in emergency services when an “All Hands-On Deck” scenario arises.
    ·         Participate in ongoing problem solving and practicing continuous improvement of the department and company.
    ·         Participate with on-site visit when a loss comes in and support account and team to deliver best in class results.
    ·         Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
     
     
     
     
     

    Hours:

    ·         This is a full-time position.
    ·         Hours required will vary and will often require travel to customer locations typically within a couple hour radius of the home office.
    Compensation: $50,000.00 - $100,000.00 per year




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