Business Development Manager - Automotive F&I

Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Why Join Us

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The Life

The Business Development Manager (BDM), under the direction of the Director, Dealer Performance, is responsible for driving finance and insurance (F&I) performance, profitability, and product penetration across an assigned portfolio of dealerships within the National Sales Division. The BDM partners closely with dealership leadership to develop and execute strategies that increase the adoption of GSFS products and services, improve dealership performance metrics, and enhance overall F&I profitability. Key areas of focus include increasing product and service market penetration, identifying opportunities to improve sales volume, Product Production Index (PPI), units under management, Vehicle Service Agreement (VSA) penetration, and dealership F&I income, while supporting the successful implementation and management of both new and existing programs.

This role is centered on delivering three primary, measurable outcomes:

1. Drive F&I and sales process improvements that contribute to increased vehicle deliveries and overall dealership performance.
2. Foster strong dealership relationships and customer loyalty through ongoing development, coaching, and strategic partnership.
3. Provide innovative programs, products, training, and services that position both our dealer partners and GSFS as leaders in profitability and performance within the automotive industry.

As a Business Development Mgr. you will:

• Organize and schedule dealership visits to drive production, employee development, and sales performance through in-store coaching, skills modeling, and income development initiatives. Support dealership commitment to and production of Triton products.
• Conduct dealership visits that include meetings with the F&I Department, Service Department, Sales Department, Accounting Department, and Dealer Executive Leadership.
• Assist dealership management in establishing sales performance standards and holding personnel accountable for behavioral and performance expectations.
• Prepare and distribute a written summary and recap email following each dealership visit to dealership management, the GSFS Director, and Triton Management.
• Provide F&I recruiting and interview support as requested.
• Utilize dealership reporting tools to assess performance, identify opportunities, and monitor progress toward objectives.
• Attend identified Triton meetings, including but not limited to regularly scheduled staff meetings, quarterly business reviews, update sessions, and annual meetings.
• Coordinate with the GSFS Training & Development team to deliver additional dealership training and development opportunities within the assigned market.
• Analyze and report monthly and quarterly performance metrics and skill development objectives for each dealership in a timely manner.
• Build loyalty and strengthen customer relationships by helping dealerships develop and implement solutions that improve sales productivity, volume, and profitability.
• Assess dealership needs and effectively communicate recommendations and opportunities to all stakeholders, including Triton National Management, Dealer Group Leadership, and the GSFS Training & Development team.
• Develop and communicate recommendations for 90-day dealership development plans utilizing GSFS resources and support.
• Model and demonstrate GSFS sales and F&I process best practices within the retail dealership environment.
• Inspire growth and development among both new and experienced dealership personnel.
• Learn, train, and support the implementation of designated F&I menus, sales processes, and performance reporting platforms.
• Maintain a thorough understanding of automotive legal and regulatory requirements and consistently promote ethical and compliant business practices.

What We Need From You

• Bachelor's degree from an accredited four-year college or university.
• 5–8 years of relevant experience and/or training, or an equivalent combination of education and experience.
• Minimum of 5 years of experience serving as a Sales Manager, Finance Manager, or General Manager within dealership operations.
• Demonstrated ability to work independently, manage budgets effectively, and lead teams to achieve financial objectives.
• Proficiency in Salesforce, with the ability to maintain accurate records and complete required reporting in a timely manner.
• Working knowledge of Financial Services sales menus and dealership management systems (DMS) preferred.
• Positive, results-oriented leader who is committed to helping team members and clients exceed their goals while maintaining personal accountability for outcomes.
• Excellent verbal and written communication skills. 
• Strong negotiation and relationship management skills.
• Proficiency with business and sales software applications.
• Strong planning, organizational, and project management capabilities.
• Sound business and financial acumen.
• Knowledge of Fixed Operations processes, performance standards, and key performance indicators (KPIs).
• Ability to facilitate meetings, drive accountability, and influence positive business outcomes.
• Understanding of the factors that motivate Service Advisors and Technicians and drive performance.
• Knowledge of business strategy, customer acquisition and retention, leadership challenges, and financial performance metrics.
• Proven track record of driving sales growth and achieving business objectives.
• Exceptional time management skills with the ability to prioritize competing responsibilities effectively.
• Valid driver's license and ability to meet applicable driving requirements.
• Must be legally authorized to work in the United States.

Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings.  The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions.  The noise level for this position will vary and the associate may be exposed to loud noise levels.

Travel Requirements
80% Road Warrior

Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.

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