Business Development Director

Business Development Director

Location: Scottsdale, AZ, United States

Date Posted: Aug 5, 2026

Job ID: 2607784

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Description

Job Overview:

The Business Development Director is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity, and work closely with the Market Leaders, operational Executives, and the Marketing Department on lead generation activities, sales activities, and proposal generation activities. The role requires superior planning, communication, and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets.

Compensation: $90,000-$100,000 annually + Commission + Bonus

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client''s property, the salary or wage will also be premised upon the client''s directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Responsible for the ongoing development, implementation, and tracking of new client developmentt (takeover sales) operations and processes for FirstService Residential
• Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy
• Assist in the growth of both current and potentially new market territories by providing trending and analysis associated with current processes, product types, service lines, regions of business, etc.
• Attending planning and business development meetings as requested
• Continually seek out innovative ways to communicate our value to prospects and existing clients
• Build a positive rapport with potential clients to understand their business needs
• Manage and directly participate in the sales process by delivering presentations to prospective clients
• Manage sales processes by tracking lead information and potential areas of opportunity
• Monitor competition and keep on top of industry trends; report findings to senior leadership team
• Manage sales process through utilization of CRM (Dynamics) - entering and updating
• Lead/opportunity information, documents, generation of sales follow-up schedule, and lead/opportunity communications
• Collaborate with marketing team and sales operations team and participate in preparation of proposal (RFP) responses
• Manage both internal and external working relationships efficiently and effectively
• Perform other duties as assigned

Skills and Qualifications:

• Able to build rapport with a variety of personalities and clients
• Exceptional interpersonal skills resulting in strong working relationships
• Able to perform in a fast-paced environment
• Outstanding communication skills
• Superb judgement and decision-making skills
• Able to prioritize and adjust to incoming demands
• Proficient with MS Office and PowerPoint

Education and Experience:

• Bachelor's degree in relevant field - preferably in Marketing or sales
• 3+ years of successful sales experience (required)
• 3+ years of HOA management experience (preferred)

Physical Requirements:

• Walking and moving throughout communities as needed while conducting site visits
• Must be able to communicate both on the phone and in person with our clients to resolve issues and manage the business
• Sit and stand for moderate periods of time
• Sit at a desk using a computer in an office environment

Work Location: Scottsdale, AZ 85258

Work Hours: Monday - Friday, 8 hours per day with weekends and evenings as required

Travel Requirements: Some local travel required with the use of a personal vehicle

What We Offer:

• 10 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel [email protected].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.

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