Highlights
This role will partner with clinical, operational, and IT stakeholders to gather, document, and translate business requirements into actionable project deliverables within a state psychiatric health facility environment. Support user acceptance testing (UAT) by developing test scenarios tied to documented requirements and validating outcomes with stakeholders.
Numbers & Facts
| Location | Salt Lake City, UT |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
Description
Job Title: Business Analyst
Location: Salt Lake City, UT (Onsite)
Duration: 9+ Months
Job Description
The client is seeking an experienced Business Analyst to support operations at the State Hospital. This role will partner with clinical, operational, and IT stakeholders to gather, document, and translate business requirements into actionable project deliverables within a state psychiatric health facility environment. The position operates within a Scaled Agile Framework (SAFe) delivery model and requires direct, on-site engagement with facility staff and leadership.
Key Responsibilities:
Minimum Requirements:
Preferred Qualifications
Recommended Education and Experience
Location: Salt Lake City, UT (Onsite)
Duration: 9+ Months
Job Description
The client is seeking an experienced Business Analyst to support operations at the State Hospital. This role will partner with clinical, operational, and IT stakeholders to gather, document, and translate business requirements into actionable project deliverables within a state psychiatric health facility environment. The position operates within a Scaled Agile Framework (SAFe) delivery model and requires direct, on-site engagement with facility staff and leadership.
Key Responsibilities:
- Elicit, document, and validate business and functional requirements from clinical, administrative, and IT stakeholders at the State Hospital.
- Translate business requirements into user stories, process flows, and acceptance criteria suitable for Agile/SAFe delivery teams.
- Facilitate requirement-gathering sessions, workshops, and interviews with subject matter experts across clinical and operational departments.
- Analyze current-state business processes within the psychiatric health facility and identify gaps, risks, and opportunities for improvement.
- Maintain requirements traceability throughout the project lifecycle, ensuring alignment between documented needs and delivered solutions.
- Participate in SAFe ceremonies (PI Planning, sprint reviews, backlog refinement) as the business analysis representative for assigned initiatives.
- Collaborate with Product Owners, Scrum Masters, and technical teams to prioritize and refine the product backlog.
- Prepare clear, accurate documentation, including business requirement documents (BRDs), process maps, and status reporting for agency leadership.
- Support user acceptance testing (UAT) by developing test scenarios tied to documented requirements and validating outcomes with stakeholders.
Minimum Requirements:
- Minimum 5 years of experience in business requirement within a psychiatric health facility or comparable behavioral health/clinical care setting.
- Demonstrated experience working within a Scaled Agile Framework (SAFe) environment, including familiarity with SAFe ceremonies and artifacts.
- Strong requirements elicitation, documentation, and process-mapping skills (e.g., BRDs, user stories, workflow diagrams).
- Experience facilitating stakeholder workshops and translating clinical/operational needs into actionable technical requirements.
- Proficiency with standard business analysis and collaboration tools (e.g., Microsoft Office/365, Visio, Jira, Confluence, or equivalent).
Preferred Qualifications
- SAFe certification (e.g., SAFe Practitioner, SAFe Product Owner/Product Manager, or equivalent).
- Prior experience supporting IT or process-improvement initiatives within a state government or public-sector healthcare environment.
- Familiarity with behavioral health/psychiatric care operations, regulatory requirements, or electronic health record (EHR) systems.
- Bachelor's degree in Business Administration, Health Administration, Information Systems, or a related field (or equivalent experience).
Recommended Education and Experience
- Bachelor's degree in business administration, Information Technology, or a related field.
- 3+ years of experience as a Business Analyst or in a similar role.
- Certifications such as Certified Business Analysis Professional (CBAP) or PMI-PBA are desirable.
- Experience working with enterprise-level systems and applications is a plus.
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
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