Required: Experience with business analysis, process documentation, or related roles; Experience creating process diagrams and workflow documentation (e.g., swimlane diagrams, process maps); Experience writing user stories, acceptance criteria, and test cases; Experience with DevOps or similar work item management tools; Experience with functional testing and UAT coordination; Responsibilities include but are not limited to the following: Engage with business units to understand operational workflows, pain points, and improvement opportunities, and interface with technical resources to translate requirements; Document current-state and future-state processes using structured methods such as process maps, swimlane diagrams, and workflow charts; Translate business needs into detailed functional requirements, acceptance criteria, and user stories in a work item management system; Collaborate with product owners, developers, and stakeholders to refine and validate requirements; Develop test plans, test scripts, and step-by-step testing instructions, and execute functional testing to validate solution accuracy and readiness; Document defects, track resolution progress, verify fixes, and coordinate or support user acceptance testing (UAT) sessions; Serve as a liaison between business units and technical teams, communicate project updates, risks, and issues, and support change management activities including training materials and documentation. Our client is filling this contract position exclusively through approved staffing partners, so this opportunity is not available by applying directly with the client.