Business Analyst
Location: Raleigh, NC (Hybrid)
Duration: 12 Months
Seeking for a Business Analyst to support the development and implementation of the eligibility system, and lead business analysis activities and manage projects for Medicaid-specific solutions. This role requires experience with Agile Methodologies and knowledge of Medicaid program rules, policies, and procedures. The Business Analyst is expected to participate throughout the Software Development Life Cycle (SDLC) with responsibilities including:
- Lead Fit/Gap and JAD sessions that map requirements to standard features and functions
- Conduct business, operational, financial, and comparative analysis for effective implementation
- Execute data queries for reporting, analysis, data validation, troubleshooting, and testing
- Identify and document business processes, issues, value levers, metrics, and capabilities
- Develop functional and technical design specifications, process flows, and system documentation
- Refine User Stories and establish acceptance criteria for features
- Support system testing activities, including developing test scenarios, participating in User Acceptance Testing (UAT), and defect tracking
- Collaborate with business and technical teams to identify training needs and support user readiness
- Participate in implementation activities for successful delivery of system enhancements and operational improvements
- Provide end-user support by assisting with production support activities, responding to user questions, and resolving system-related issues
Preferred Qualifications:
- Experience designing intuitive, user-centric UI/UX solutions
- Proficiency with SQL for querying and validating data
- Experience with Large Language Models (LLMs), including generative AI use cases
Required Skills:
- Strong knowledge of the Software Development Life Cycle (SDLC), including Agile Methodologies (5 Years)
- Knowledge of federal and state regulations related to Medicaid and other human services programs (3 Years)
- Ability to analyze complex business processes and recommend technology solutions (5 Years)
- Experience analyzing and creating user stories, process flows, use cases, mapping, and business requirements documentation (5 Years)
- Experience with requirements traceability, testing support, and user acceptance testing (UAT) (5 Years)
- Experience facilitating requirements gathering and Joint Application Design (JAD) sessions with Stakeholders, business and technical teams (5 Years)
- Proficiency with business analysis and project management tools (e.g., JIRA, Confluence, Visio, Microsoft Office Suite) (5 Years)
- Ability to work independently and manage medium complexity work efforts (5 Years)
Highly Desired Skills:
- Experience with Cúram Software Suite or similar integrated eligibility systems (5 Years)
- Experience with UI/UX design principles, and user-centric design (3 Years)
- SQL Experience for querying and validating data (3 Years)
- Experience with Large Language Models (LLMs), including generative Artificial Intelligence (AI) use cases (1 Year)