Business Analyst

Global Channel Management

  • Raleigh, North Carolina
  • 30+ days ago

    Highlights

    Business Analyst duties: * Imbed business in SDLC process to following testing protocols for production. * Partnership with Technology, Operations and other Payment front line teams for production testing.

    Numbers & Facts

    LocationRaleigh, North Carolina

    Description

    Business Analyst needs financial, bank payment, wiring experience

    Business Analyst requires:

    * Experience with problem solving and incident management

    * Experience with payments

    * Financial, banking institution

    * Experience identifying and managing risk and escalations

    * Experience with training others on new processes

    Business Analyst duties:

    * Imbed business in SDLC process to following testing protocols for production

    * Provide production testing for Wires and ACH Proof of Concept application

    * Perform production testing for Payment Tracker

    * Complete QA reviews on alert entries for associates and provide performance standard recommendations

    * Investigate Customer Complaints and recommend enhancements

    * Partnership with Technology, Operations and other Payment front line teams for production testing

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