Business Analyst – Operational Readiness (onsite)

Required: Availability to work 100% of the time at the Client’s site in Miami, FL, (required); Experience with business operations, testing cycles, and business continuity planning; Experience with PowerPoint, Excel and JIRA; Experience defining and managing operational readiness criteria, including business process updates, training, SOPs, support models, and communications; Experience with partnering with testing teams to ensure test case coverage aligns with business readiness, including participation in UAT, SIT, and ORT planning and defect resolution; Experience with developing and maintaining readiness plans, checklists, and go/no-go criteria aligned with deployment timelines. Responsibilities: Conduct moderate to complex operational analyses that supports informed decision making within the business unit; Identify, document, and track risks, dependencies, and readiness gaps through to resolution; Coordinate with Change Management and Training to ensure operational staff are informed and equipped; Ensure post-implementation support structure is defined and understood; Track metrics to validate readiness effectiveness and capture lessons learned post-implementation; Facilitate readiness workshops and status reporting for leadership and stakeholders; Lead or support cutover planning, trial runs, and business continuity validation.