Requirements
Process Analysis and Documentation
" Engage with business units to understand operational workflows, pain points, and improvement opportunities.
" Interface with technical resources, such as Development or IT staff to understand and translate technical requirements.
" Document current state processes using clear, structured methods such as process maps, swimlane diagrams, and workflow charts.
" Facilitate discussions to define future state processes aligned with organizational goals.
Requirements Gathering and User Story Development
" Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories.
" Ensure requirements are complete, consistent, testable, and aligned with business priorities.
" Collaborate with product owners, developers, and stakeholders to refine and validate requirements.
Testing and Quality Assurance
" Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing.
" Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness.
" Document defects, track resolution progress, and verify fixes.
" Coordinate, support, or lead user acceptance testing (UAT) sessions with business stakeholders.
Stakeholder Collaboration and Communication
" Serve as a liaison between business units and technical teams to ensure shared understanding and alignment.
" Communicate project updates, risks, and issues clearly and proactively.
" Support change management activities by contributing to training materials, documentation, and user guidance.