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Business Analyst/ Journey Mapping

Expert In Recruitment Solutions

  • Canonsburg, PA
  • 19 days ago

    Highlights

    Financial Services, Wealth Management, Banking, or Brokerage experience. Ability to communicate effectively with leadership and executive stakeholders.

    Numbers & Facts

    LocationCanonsburg, PA

    Description

    Title- Business Analyst/ Journey Mapping
    Location- Fort Worth, TX- Hybrid
    Must be onsite Tuesday, Wednesday, and Thursday
    Contract-to-Hire (C2H)
    • 5+ years of Business Analysis experience
    • Strong workshop facilitation and stakeholder management skills
    • Experience creating:
      • Journey Maps
      • Service Blueprints
      • Process Flows
      • Swim Lane Diagrams
      • Impact Assessments
    • Ability to communicate effectively with leadership and executive stakeholders
    • Experience working across multiple business units and functional teams
    • Strong analytical, communication, and problem-solving skills
    Preferred Experience
    • Business Architecture exposure
    • Value Stream Mapping
    • Customer/Client Journey Design
    • Service Design methodologies
    • UX research or customer experience initiatives
    • Process mining or task mining experience
    • AI, Intelligent Automation, or Digital Worker initiatives
    • Financial Services, Wealth Management, Banking, or Brokerage experience

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