Job Title: Senior Business Analyst (Data Modernization Initiative)
Client: NC Department of Health and Human Services (NC DHHS) Division of Public Health (DPH)
Location: Raleigh, North Carolina (Onsite Required)
Role Type: Contract
Region: State of North Carolina
Position Overview
The NC Department of Health and Human Services (NC DHHS), Division of Public Health (DPH), is seeking an experienced Senior Business Analyst to support the Data Modernization Initiative (DMI) project. The selected candidate will work closely with business stakeholders, project teams, and technical resources to perform business process analysis, requirements gathering, documentation, procurement support, testing, and implementation activities.
This role requires strong business analysis expertise, technical writing capabilities, healthcare data systems experience, and the ability to facilitate collaboration across diverse stakeholder groups.
Note: Candidate must be available to work onsite in Raleigh, NC and attend local meetings as required.
Key Responsibilities Business Analysis & Requirements Management
- Conduct stakeholder analysis and facilitate stakeholder engagement sessions.
- Gather, document, validate, and manage business, functional, technical, and transition requirements.
- Analyze current-state and future-state business processes.
- Develop business process models, workflows, gap analyses, and process improvement recommendations.
- Create and maintain Requirement Traceability Matrix (RTM).
- Author user stories, acceptance criteria, use cases, and functional specifications.
Process Modeling & Documentation
- Develop:
- Context Diagrams
- Functional Decomposition Models
- Business Process Workflows
- Use Cases
- Wireframes
- Entity Relationship Diagrams (ERDs)
- Data Dictionaries
- System Context Diagrams
- Prepare analysis reports, project documentation, user manuals, meeting minutes, and implementation artifacts.
Procurement & Vendor Support
- Support procurement activities by developing business analysis deliverables for RFPs and procurement packages.
- Assist in drafting procurement-related documentation and evaluation criteria.
- Conduct market research and analysis to support procurement decisions.
Testing & Implementation
- Develop test scenarios and test cases.
- Perform functional, integration, and User Acceptance Testing (UAT) support activities.
- Validate system functionality against business requirements.
- Support go-live and post-implementation activities.
Collaboration & Project Support
- Partner with Project Managers, Developers, Architects, and End Users throughout the SDLC.
- Participate in PMO meetings and adhere to PMO methodologies and standards.
- Support Agile project delivery and related documentation.
- Perform additional project-related duties as assigned.
Required Qualifications
- Minimum 7 years of Business Analysis experience.
- Extensive experience in business systems analysis, process modeling, and requirements management.
- Strong knowledge of SDLC methodologies and Agile practices.
- Experience creating:
- Business Requirements Documents (BRDs)
- Functional Requirements Specifications (FRS)
- User Stories
- Workflow Diagrams
- Context Diagrams
- Functional Decomposition Models
- Strong technical writing and documentation skills.
- Experience conducting functional and integration testing.
- Proficiency with:
- Microsoft Word
- Excel
- PowerPoint
- Visio
- Microsoft Project
- Experience using SharePoint sites, libraries, lists, and groups.
- Strong communication, facilitation, presentation, analytical, and problem-solving skills.
- Ability to manage multiple priorities and workstreams.
Preferred Qualifications
- Experience working within State Government environments.
- Healthcare or Public Health sector experience.
- Experience supporting Healthcare Data Reporting Systems.
- Experience developing procurement documentation, including RFPs and evaluation criteria.
- Knowledge of PMI PMBOK principles and Business Analysis best practices.
- Understanding of application development, database design, and systems architecture.
Skill Matrix
| Skill | Required/Desired | Experience |
|---|
| Extensive knowledge of Business Systems Analysis techniques and testing methodologies | Required | 7+ Years |
| Business Requirements Gathering and Documentation | Required | 7+ Years |
| Development of Business Rules and Process Flows | Required | 7+ Years |
| Business Process Design, Definition, and Re-Design | Required | 7+ Years |
| Business Analysis Methodologies and Problem Solving | Required | 7+ Years |
| Microsoft Office Suite (Word, Excel, PowerPoint, Visio) | Required | 7+ Years |
| Microsoft Project | Required | 7+ Years |
| Excellent Verbal and Written Communication Skills | Required | Strong Experience |
| Procurement Documentation (RFPs, Evaluation Criteria) | Required | 5+ Years |
| Context Diagrams and Functional Decomposition | Required | 5+ Years |
| User Stories and Acceptance Criteria Development | Required | 5+ Years |
| Requirements Traceability Matrix (RTM) | Required | 5+ Years |
| Functional, Integration, and UAT Testing | Required | 5+ Years |
| SDLC Methodologies | Required | 5+ Years |
| Agile Methodologies | Required | 5+ Years |
| SharePoint Administration/User Experience (Sites, Lists, Libraries, Groups) | Required | 5+ Years |
| Healthcare Data Reporting Systems Experience | Required | 3+ Years |
| Healthcare/Public Health Domain Experience | Highly Desired | 3+ Years |
| State Government Experience | Highly Desired | Any |
| Data Modernization / Data Governance Initiatives | Desired | 3+ Years |
| PMI PMBOK Knowledge | Desired | 3+ Years |
| Technical Writing | Required | 5+ Years |
| Gap Analysis and Business Process Improvement | Required | 5+ Years |
| Analytical and Detail-Oriented Skills | Required | Strong Experience |
| Leadership and Team Building Skills | Required | Strong Experience |