Business Development, Business Strategy, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Diversity, Exceeded Sales Goal, Fashion Industry, High Net Worth, Interpersonal Skills, Maintain Compliance, Market Trend Analysis, Marketing Strategy, Multilingual, Needs Assessment, Product Demonstration, Product Development, Record Keeping, Relationship Management, Retail Management, Retail Sales, Revenue Growth, Sales, Sales Demonstration, Sales Management, Storytelling, Strategic Planning, Up-Selling
Summary
Position Overview: As a Senior Sales Associate at Boucheron, you will play a pivotal role in driving sales, nurturing client relationships and fostering business development opportunities. You will represent the most stylish and cutting-edge French High Jewelry Maison with elegance, expertise and a commitment to exceptional service. Your primary responsibilities will encompass sales execution, clienteling initiatives and proactive business development strategies with a focus on High Jewelry.
Job Description
BOUCHERON SENIOR SALES ASSOCIATE
About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.
Job Responsibilities:
Sales Execution:
- Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
- Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.
- Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit.
- Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.
Clienteling Initiatives:
- Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.
- Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.
- Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.
- Coordinate with the Store Manager to create personalized and exclusive client events to enhance client engagement and retention.
Business Development:
- Identify and pursue business development opportunities to expand the store client base and market presence.
- Actively network and engage with high-net-worth individuals, influencers, and business bringers to promote House awareness and foster partnerships.
- Collaborate with the Store management team to develop clients & prospects initiatives to drive to Store.
- Provide insights and feedback on market trends, competitive landscape, and customer preferences to inform product development and marketing strategies.
Qualifications and Skills:
- Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
- Exceptional sales acumen with a track record of achieving and exceeding sales targets, preferably with a minimum of 30% High Jewelry total turnover
- Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds.
- Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred.
- Proficiency in CRM software and very important clienteling skills.
- Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment.
- Professionalism and integrity.
- Enthusiastic and positive attitude
- Adaptability and willingness to learn.
- Strong work ethic.
Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2026-07-19
Schedule
Full time
Organization
Boucheron Joaillerie USA