Billing Specialist

Responsibilities:

• Generate and process customer invoices accurately and in a timely manner.
• Review contracts, purchase orders, and supporting documentation to ensure billing accuracy.
• Verify billing information, pricing, and payment terms before invoices are issued.
• Research and resolve billing discrepancies, customer inquiries, and invoice disputes.
• Monitor outstanding invoices and coordinate with the Accounts Receivable team on collections as needed.
• Apply customer payments and reconcile billing records.
• Maintain accurate customer account information and billing files.
• Process billing adjustments, credit memos, and refunds when appropriate.
• Prepare recurring invoices and ensure billing deadlines are met.
• Collaborate with Sales, Customer Service, Operations, and Accounting to resolve billing issues.
• Assist with month-end closing activities, account reconciliations, and reporting.
• Generate billing reports and analyze trends to identify process improvements.
• Ensure compliance with company policies, accounting standards, and customer contract requirements.
• Maintain confidentiality of financial and customer information.
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
• 2+ years of billing, accounts receivable, or accounting experience preferred.
• Strong understanding of billing procedures and general accounting principles.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience with ERP or accounting software (such as NetSuite, SAP, Oracle, Microsoft Dynamics, or QuickBooks) preferred.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Ability to work independently and collaboratively within a team.