| Location | El Segundo, CA |
Billing Specialist
Salary
Depends on Qualifications
Location
Utah
Job Type
Full-Time
Job Number
00961
Department
Finance
Division
General
Opening Date
09/18/2026
About
This is an in-office position based in Draper, UT.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.
We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.
This posting is for an existing vacancy.
We're looking for an experienced Billing Specialist. This has an essential role in the Finance organization. The Billing Specialist is primarily responsible for billing new contracts, renewals and contract amendments accurately and timely. The Billing Specialist will also have to work cross functionally with Sales, Renewals, Sales Ops and different levels on the finance team to ensure a timely month end close.
What You Will do
Generate and process customer invoices, credits and adjusting invoices to co-term subscriptions
Review new and existing contracts to determine invoicing needs as well as ensuring contracts meet company policy
Work independently with sales personnel, including management, to discuss inconsistencies and other issues with new deals
Will work closely with Renewals Team on all renewal invoicing, churns, as well with unwind and rebill inquiries.
Assist internal and external customers regarding billing inquiries timely and accurately within Salesforce (cases), and Google Chat
Assist with month-end/year-end closing, as well as audits and other ad-hoc accounting projects as needed
Work with the billing manager and revenue accounting manager to identify risks and establish better internal processes.
Who You Are
Positive attitude and a strong desire to contribute as an essential member of the team
Authentic and passionate about quality service to internal and external stakeholders
Ability to multitask and prioritize while maintaining a high attention to detail
Strong analytical & problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and within a team
What You Have
A minimum of 5+ years of experience in a SaaS Billing role (Strongly preferred)
Experience managing a large book of business with high volume of billables.
Preferred working knowledge of;
Office Suite (e.g. Word, Excel, PowerPoint)
Salesforce (SF Billing is a plus),NetSuite, Gmail, Adobe, Avalara
General understanding of Accounts Receivable procedures
Strong background with online software (SaaS) products and services.
What NEOGOV Offers
Competitive Wages
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
Generous PTO to support work-life balance
401K Matching
12-week Paid Parental Leave
Autonomy to grow and find your career path with supportive leadership
Company provided lunches and a kitchen fully stocked with snacks and drinks in the Draper office
On-site gym in the Draper office
Inclusive and diverse work environment
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
#LI_REMOTE
01
Will you now or in the future require sponsorship to work in the United States (e.g. H1B)?
02
This role requires being in the Draper, Utah office Monday through Friday. Can you confirm that you're fully available to work onsite without restriction?
03
List the primary billing, ERP, and CRM systems you use daily (e.g., NetSuite, Salesforce).
04
How many years of experience do you have specifically in a SaaS (Software as a Service) billing role?
Required Question
Employer NEOGOV
Address 2120 Park Place
El Segundo, California, 90245