Billing Coordinator

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Billing Coordinator

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Posting Details

Position Information

Posting Number SF2617P Position Title Billing Coordinator Position Type Professional/Salaried Department Student Financial Services - Troy Division Finance and Administration Campus Troy Work Status Full-Time (FT) Temporary No Location Troy - T01 Job Summary

The Billing Coordinator position is responsible for managing and coordinating all student billing operations in Student Financial Services.

These responsibilities will include the following essential functions:

• Accurate and on-time billing to students for all incurred charges
• Installment of payment plans
• Review of miscellaneous charges
• Coordinating late fee assessments
• Processing purchase orders
• Financial Aid Title IV loan adjustment statements
• Returned check processing and billing
• Processing Business Office holds
• Coordinating with other departments to ensure the accuracy of billing information
• Back-up for Financial Aid transmitting
• Resolving any account discrepancies
• Assisting with the collections process and sending overdue notices
• Back-up cashier and cashier supervisor
• Scanning and indexing all essential SFS billing documents in the document imagining software
• Assisting students with receiving their refund with Dash Solutions
• Communicating with students & parents about general, institutional, and account information
• Receipting and reconciling student and departmental payments
• Other duties as assigned

Minimum Qualifications

1. Bachelor's degree in a related field

2. Minimum of three years of related professional work experience

3. Microsoft Office proficiency (with an emphasis in Excel)

4. Customer service experience

5. Excellent organizational skills

6. Excellent interpersonal, oral, and written communication skills

Preferred Qualifications Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No Work Hours

Monday - Friday

8am-5pm

List any hazardous conditions or physical demands required by this position

N/A

Does this position have supervisory responsibility? No Posting Date 10/28/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants Quick Link https://www.troyuniversityjobs.com/postings/48811

Reference Letters

Reference Letters

Solicit References Through the System? No Last Day a Reference Provider Can Submit Reference Applicant Special Instructions

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Troy University employment website (www.troyuniversityjobs.com)

• Chronicle of Higher Education

• Higher Ed Jobs

• Social Media website

• Indeed

• Other employment website (please specify below)

• Employee Referral (please specify below)

• Local newspaper (please specify below)

• Professional journal (please specify below)

• Other source (please specify below)

• Please specify:

(Open Ended Question)

• • Regarding your current employment status, please select one of the following:

• Not a current Troy University employee

• Current part-time Troy employee (including adjunct faculty)

• Current full-time Troy employee - initial appraisal period complete

• Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)

• • Do you have a Bachelors degree in a related field?

• Yes

• No

• • Do you have a minimum of three years of related professional work experience?

• Yes

• No

Applicant Documents

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Unofficial Transcript 1
• Employment is contingent upon a satisfactory background check.
• Troy University is an Equal Employment Opportunity and Affirmative Action employer.
• Troy University participates in eVerify.

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