Billing Clerk-2Nd Shift (ID #538120)

Typical Job Description

Job Title: Billing Clerk - 3PL Warehouse

Job Summary:

Responsible for accurately processing customer billing for warehouse storage, receiving, order fulfillment, shipping, and other logistics services. The Billing Clerk reviews warehouse and transportation records, enters billing information into the company's system, resolves discrepancies, and communicates with internal departments and customers as needed.

Key Responsibilities

• Prepare and process customer invoices for warehouse and logistics services.

• Review receiving, shipping, picking, packing, storage, and handling transactions for billing accuracy.

• Enter and maintain billing data in warehouse management, transportation, or accounting systems.

• Calculate charges such as:

• Storage fees

• Receiving fees

• Pick-and-pack fees

• Pallet or carton handling fees

• Shipping/freight charges

• Special handling or accessorial fees

Compare warehouse activity reports against customer contracts and rate sheets.

Investigate and correct billing discrepancies.

Verify purchase orders, bills of lading, packing lists, delivery receipts, and other shipping documents.

Communicate with warehouse, customer service, operations, and accounting teams regarding billing issues.

Respond to customer questions about invoices and charges.

Maintain accurate billing records and documentation.

Assist with accounts receivable and collections when needed.

Prepare billing reports and assist with month-end closing.

Follow company procedures for data accuracy, confidentiality, and financial controls.

Typical Qualifications

• High school diploma or equivalent.

• Previous billing, clerical, warehouse, logistics, or administrative experience preferred.

• Basic knowledge of Microsoft Excel and Word.

• Strong attention to detail and data-entry accuracy.

• Good organizational and time-management skills.

• Ability to work with numbers and reconcile discrepancies.

• Experience with a WMS (Warehouse Management System), ERP, or accounting software is a plus.

• Knowledge of 3PL, freight, warehousing, or transportation terminology is helpful.

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